Irwan O.
Terbaik,layanan sangat…
Terbaik,layanan sangat memuaskan,sangat² bagus

Clear Vision. Fair Prices. Always Buy One, Get One Free.We believe great eyewear should be easy to choose and easy to afford. Shop stylish frames from $0 quality prescription lenses from $17.85 including clear, blue-light filtering, photochromic, blue-light photochromic, progressive, and tinted lenses.Every lens includes scratch-resistant, water- and oil-repellent, and anti-reflective coatings at no extra cost—because essential protection should never be an add-on. Better still, our long-term Buy One, Get One Free offer gives you a complete second pair of prescription glasses free, with no restrictions on lens type. Simple pricing, no hidden extras, and more ways to see your world clearly.
VlookGlasses (vlookoptical.com) has 141 customer reviews on Five Star Index, with an average rating of 3.6 out of 5.
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Vision & Hearing · Pittsburgh, Pennsylvania
Excellent
Vision & Hearing · Allentown, Pennsylvania
Excellent
Vision & Hearing · Bangor, Pennsylvania
Great

Vision & Hearing · Bristol, Pennsylvania
Great
141 approved reviews, newest moderated first
Irwan O.
Terbaik,layanan sangat memuaskan,sangat² bagus
Mike H.
I put my glasses on and was watching TV, they split without me touching them and fell off my face. I asked that they be fixed, and they charged me for new frames and told me to do it myself. Put the lenses in, and they broke. Now they refuse to do anything. Do not use.
Response from VlookGlassesOct 30, 2025
We completely understand your disappointment. As mentioned before, each order includes only one after-sale service. In your case, we have already provided two replacements — one for the progressive lenses and another for the damaged frame — both free of charge. We have also offered you a discounted price for remaking the lenses as an extra gesture of goodwill. Unfortunately, we’re unable to provide another free or lower-cost replacement beyond that offer, as this exceeds our service policy. We truly appreciate your understanding and hope you can consider the discounted option we shared earlier. Please let us know if you’d like to proceed with it.
Andrew P.
I’ve ordered from VLook 3 times so far.Great looking frames, surprisingly quick turn around time. I’ve waited months from other sites, not Vlook. Had an issue with old shipping address, sent a message at a late hour, customer service responded first thing in the am and fixed the issue. 10/10 ordering again.
Roxanna R.
I have ordered probably 6 pairs of glasses mostly because there are so many cute ones. As far a quality yes they're good my only complaint is that they are a little hard to clean clearly and the do scratch kinda easy. I've been wearing glasses my whole life so I'm very familiar with glasses. All in all good purchase if you like to change up.
Kerina
This company is not a good company. I ordered a buy one get one they sent me the frames when I wore them they didn't look right or feel right so I went back into my optician and he retested my eyes he also had me give him the glasses that Vlook sent me have the lenses tested and the prescription was absolutely not the prescription that I had ordered to be put in the frames. I contacted them and they corresponded with me back and forth but it was the runaround I sent them pictures of the correct prescription I sent them photos of what printed out on the machine that tested the lenses. I sent them new frames with the correct prescription and they said there was a difference between the cost I said I would pay that they said it was sent to PayPal I went into PayPal there were four different transactions and I explained to them I was only paying the $21 one but I could not connect my PayPal account to my bank account so I wrote them back they told me I could place an order on their website contact them immediately they would cancel the order but use the $21 that I paid towards the difference of the frames and the glasses that they were supposed to make and send to me. This has been going on since the first part of June and now they're giving me the runaround again. I'm reporting you to the Better Business bureau to the Federal trade commission to online fraud this is ridiculous I've asked for phone numbers I've given my phone number I've asked to have someone call me You don't even have a legit phone number to call it's a scam give
Response from VlookGlassesAug 6, 2025
Because the new lenses you chose are more expensive, you will need to pay the difference. Besides, we have already told you that we are currently unable to support phone calls due to time difference.
Evelyn
I ordered 2pairs of glasses. One of the glasses were not prescribed correctly. I requested a refund or to return them. They wouldn’t even discuss a return. I sent them pictures of the glasses, but they wanted more! I shouldn’t have to jump through hoops to request a return. I like the one pair, but can’t use the other. I will stick with Zenni!!!!!! 20250523
Response from VlookGlassesJul 16, 2025
We're very sorry to hear about your experience and truly apologize for the inconvenience. We’re glad you’re happy with one of the pairs, but we understand how frustrating this situation is. To better assist you, could you please provide your order number? We'll review everything right away and do our best to make it right. Thank you for bringing this to our attention.
Angela T.
I have bought glasses from this company for 4 years with no problems until last month, I received my glasses I’m unable to see for reading or distance, I had my optometrist verify the glasses were correct prescription they are not, the company is in the process of making new glasses
Response from VlookGlassesJul 16, 2025
Thank you for reaching out, and we're truly sorry for the inconvenience you've experienced. We appreciate your continued trust over the past 4 years. Please rest assured we're looking into this and will do our best to resolve the issue as quickly as possible. Please tell us your order number, and our team will follow up shortly to assist you further.
Jo
"I absolutely love my Vlook glasses! The quality is excellent—well-made and durable without feeling heavy. The fit is perfect, and they’re super lightweight, making them comfortable to wear all day. Plus, they are so stylish! I’ve gotten tons of compliments on them. The price point is also very affordable, which makes them even better. What really impressed me was the customer service. Before filling my order, they reached out to confirm my prescription to ensure accuracy—such a thoughtful touch! I highly recommend Vlook for anyone looking for fashionable, high-quality eyewear at a great price."