VizioReviews of vizio.com

Wish I could give this a rotten tomato rating. Does not even deserve 1 star. I bought a 24" TV from Walmart about 2-1/2 years ago. I was in a rush and did not research. Hotwire was in the apartment wiring and told us the TVs we had were too old to be compatible with their technology. They were both as old as the hills. I ran out to WM and bought the only TV in this size range. It was the only one that would fit the cabinet. Up until now it wasn't bad. The last few days, whenever I turned it on, the first screen I got asked me for a Google log in I was able to clock out of it. Why should I need a Google log in for this Then yesterday I got a screen that said I needed a Walmart login. I tried to get out of it and got onto a Screen that wanted me to get a Vizio WatchFree+ account. My condo association pays Hotwire. Why should I need a Vizio account too? Now I did research. I learned that WalMart bought out Vizio and is using Vizio as an advertising outlet. I hate when big companies think they have a right to your whole life. Just because I buy cucumbers at Walmart does not give them a right to rule my leisure activities. We called Hotwire for help - just a short while ago. Remember - this is not their fault. They were having trouble re-setting the box remotely. They're sending a technician, to the house, between 4&6 this afternoon. That is good customer service!!! Ten stars for Hotwire! If you're thinking of buying a Vizio TV - just don't.

HATE NAME I PEFER THEY CHACHE TO BIZIO

Tv does not come on. Unplug it and plug it back in then it comes on. Vizio customer service is awful and will not purchase another Vizio product ever

Awful!!! Tv shuts off frequently and makes me sign in each and every time that takes around 10 minutes. I tried connecting my ps5 to it and the tv just shuts off nonstop. Worst tv experience I have ever had and I would rather use a tv from the dollar store than purchase another tv from Vizio.

If I could give less than a star, in fact if I could give negative stars I sure would because this company and its outsourced customer service is beyond awful. I bought a new 65 inch TV. Unboxed it and it did not have any screws for the legs stand. I called Vizio to figure out the size and after speaking with an incomprehensible AI I was transfered to a customer service rep who, barely audible or intelligible told me a size of the screw and it was available at any hardware store. I searched and found no screw matching what he told me. Made a guess and when those did not work I called back and another customer service rep gave me a different size and then backtracked when I questioned why the other guy gave me a different size. He then put me on hold searched Walmart and directed me to go to their site and search for doorbell security camera screws. Weird I thought I bought a TV. The Walmart in my town doesn't have them in stock so my only option is to order those and wait 10 days. Ten days to use a Smart TV because of 4 screws. I asked him to just send me 4 screws and he said they couldn't do that. I didn't choose violence so I hung up and wrote this review as a catharsis for me and a warning for whomever reads this.

Bought 2 40" Vizio tv's for extra bedrooms... they were not expensive and on sale at Christmas time. 1 of the tv's went dead black screen after using it 2 times, was over 90 days to the crap company Sams Club would not take it back nor exchange it. Went to Vizio directly, they agreed to replace my new tv for a refurbished tv... didn't think that was fair but the only option so I went along. Had to put a credit card down as a deposit for them to send out the replacement, again thought this was odd but went along. Replacement tv came and straight out of the box (after being forced again to register online and go through a bunch of updates before I could use the tv) there is a big blemish in the screen, a black stop right in the middle at the top 2" x 2". So wasted more time calling them, and the entire process starts again. They still wont send me a new tv, and had to give my credit card again to get the replacement that will have to be registered, and old one returned again. HORRIBLE.

Worst buy in years. Best to toss it and be more careful in purchasing from a trusted manufacturer. Total control freaks created this mess. Trying to force you to play their game. Vizio wants way too much private info. Even controlling ads as an overlay when trying to watch something on Roku. Ads butt in and refuse to let you continue watching until you say OK , then it becomes a real can of worms. My advice to you is Do Not Buy Vizio.,

Purchased a Vizio M213ad-k8 soundbar in 2023. Unit was great, when it worked. Less than 6 months later the unit started powering off at random. Contacted customer support, they blamed my TV, told me to buy a new HDMI cable, and walked me through updating the firmware on the unit. This resolved the issue for a couple months, and then it returned. Contacted Vizio support again, they walked me through a factory reset. This resolved the issue for another couple months, then after it was outside the warranty period, the unit completely died and will not power back on. Vizio support now says it's outside the warranty period and will not stand by their product even though the power issue had been reported multiple times during the Warranty period.