VizioReviews of vizio.com

Ein Umtausch der von mir falsch bestellten Küchenarmatur war überhaupt kein Problem. Der Sachbearbeiter, Herr Kohler, war sehr freundlich, kompetent und konnte mir sofort mit einem Austausch helfen. Kann diese Firma, objektiv, weiter empfehlen

The warranty service is terrible. I've been there for more than 2 months to have my 40 TV changed. They cancel my service order, they open it again, on one occasion they ask me for a credit card for a hold in what they send me the TV and guess the next day they cancel me! The information they give you is incomplete. Today I called again and they tell me that it is awaiting approval! I don't think I'll ever buy a damn TV from this company again in my life

Update: Allstate/Trade Square has reconsidered my claim and is replacing it with an 2024 Onn 50" model TV. While I appreciate the replacement, I am worried that it's a 2024 model. It's supposed to be a new TV, but why do they have 18 months old TVs in stock? Also, since they are replacing the TV, my protection plan is now closed. The USB port on my 50" Vizio TV became loose. I purchased it thru Walmart and a Protection Plan. The warranty is for one year, that is why I purchased the Protection Plan. The Protection plan considers this physical damage and will not honor the plan. The TV has been in the same space for the entire time since purchased. Consider other TV manufacturers instead. Truly a rip-"off.

I have a vizio TV and I will never under any circumstances purchase another anything with this brand name on it again,,I have to unplug my TV every 2 hours or the sound quits and I can't change channels adjust volume nothing and my TV is only a few months old,,it's my second vizio TV and they both are screw ups ,, never again

TV wouldn't even get past the initial update. Went to Walmart and bought a Vizio by mistake, I was after a TCL and just completely brain farted. I mixed up their logos SOMEHOW. Got it home, got the remote out, then realized WHAT, this isn't a TCL Remote! looked at the box realized it's Vizio! No big deal I will use it if it works! Thank God it didn't get past the initial update, or I probably would have used it past the return date, and been stuck with this vizio trash. It froze after the initial update! Take it back to Walmart get a TCL. IT ZOOMS past the initial update in 10 seconds, immediately gives me the option to continue setup. I continue setting a couple things up, the TV then downloads another update that takes another 10 secs BOOM. I'm watching TV.

Title: 2026 Tech with 2010 Hardware & Infuriating Support ​"Do not waste your money on this Vizio D-Series. Not only is the hardware subpar, but the support experience is a complete waste of time. ​The Product Failures: ​Hardwired to be Slow: This 'Smart' TV is intentionally designed without 5GHz WiFi support. In a world of high-speed mesh networks, this TV is a bottleneck that constantly buffers because it can only see 2.4GHz bands. ​Broken Tuner: It can't even handle basic Over-the-Air (OTA) antenna signals without freezing and displaying a 'spinning red circle' that requires a full restart. ​The Support Experience: Vizio support is an absolute joke. The agent insulted my technical intelligence, suggesting I 'entered the wrong WiFi info' before forcing me through a factory reset. I lost all my app logins and programming—a huge hassle—only for the agent to admit at the very end that the TV is designed without 5GHz capability. ​Save yourself the headache and the 'insult to your intelligence'—buy a brand that actually respects its customers and uses modern hardware

Very bad company and the customer service. After my screen went all black due to LED lights,the customer service told me: 'Buy a new TV'

Despite the positive reviews that they pay for (on ad-based websites, not Trustpilot), their products have a very short shelf life. When they stop working or develop lines, and you contact customer service because your product is under warranty, and you'd like it fixed or replaced, they will deny any responsibility for their poor product. Our TV sat on our shelf for about a year. We use it three or four times a week when hanging out with friends. It hasn't been mishandled, it hasn't been on for long durations. Yet it developed faded color lines in the middle of the screen. It was under warranty but the "customer service" refused to try and help us or solve the problem apart from "Have you tried unplugging it for a bit and plugging it back in? Oh, you have. Well, then you broke it somehow." Never buy this company's products. They make a garbage product, and they know it, and will do everything they can to not take responsibility. If anyone ever starts a class action lawsuit, I'll happily join in.