Vivtone Hearing AidsReviews of vivtone.com

Although I think the mini’s were of good quality, they just weren’t powerful enough for my level of deafness. I have upgraded to the top of the line and am waiting their arrival. Again, fingers crossed.

Easy to understand and setup. Best user booklet. Vivtone is good quality and full range audio.

I had a small issue with one of the hearing aid. Contracted customer service and with the help of Cindy I was able to resolve it, thank you.

Great product - I would recommend this hearing aid. Extremely easy to use.

Can hear everything!! Didn’t realize I lost so much hearing till I put the mini hearing aid in - Awsome product!

Cindy was efficient and timely in providing the necessary guidance in getting the hearing aid working in a proper manner . I feel confident that Cindy can provide help again if the need arises. She was very pleasant in providing the helpful guidance. Lee, Lyons GA

Not really free returns, would not recommend Requested return for a pair of Vivtone hearing aids prior to the 45 day trail period. Rec'd RMA and paid $9.89 for return shipping costs . Returns department waited 7 days to respond to my request for credit after they received my package. They sent me a letter stating they would have to bill me $10.00 for cleaning. I used these 1x for 2 hours and knew they were not going to work. I gently placed them in the original box with accessories that were never opened. Order # 9919475. This is a con, the letter looked like canned statement. I resell computers and I never invoice for cleaning the returns.. this company is a con and would I never recommend.

Cindy in customer service was prompt with email replies to both of my questions. She even included a video to help with my mechanical difficulties. In the end, the issue was user error & I figured it out. I also had called in but after hours & got a call back. I need to say terrific customer service. Might I suggest that with this review system, you could arrange a different method of verification or maybe delete that part. I had written my review on my phone & didn't have another access to my gmail for the code.