Tabb L.
He diagnosised and gave great…
He diagnosised and gave great instructions that remedied my problem , now I will know what to look for if it happens again

Vivtone Hearing Aids is a company that specializes in providing high-quality over-the-counter (OTC) hearing aids at affordable prices to customers in the United States. --- Our goal is to make hearing aids accessible to anyone who needs them, regardless of their financial situation. --- We believe that everyone should have the opportunity to enjoy the benefits of improved hearing, and we strive to provide our customers with the best products and services possible.
Vivtone Hearing Aids (vivtone.com) has 339 customer reviews on Five Star Index, with an average rating of 4.6 out of 5.
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Tabb L.
He diagnosised and gave great instructions that remedied my problem , now I will know what to look for if it happens again
Bunny Sings Wolf E.
I ordered super mini aides direct from Vivitone but was not happy and attempted to return them for money back guarantee, however Vivitone (Cindy) offered a free upgrade to Vivitone Bluetooth rechargeable and I love them!!!! Comparable sound and convenient to several other VERY expensive audiologist recommended aides. Wish I’d saved the extreme time and money investment in my hearing aide search journey over the past 10 years and all it has cost me in appointment times and lots of money! I’m still paying on my $12,000 aides purchased thru audiologist, but I’ll be wearing the Vivitone and using the overpriced expensive one as a backup. Save yourself some serious $$$ - Vivitone is the answer.
kim G.
It is really difficult to understand how to use the buttons on the hearing aids
Response from Vivtone Hearing AidsOct 15, 2026
Hi Kim, We appreciate you sharing your feedback on the Lucid508-silver hearing aids. It makes sense that the button controls can take a little time to get used to, and we’re sorry this part has been confusing for you. Just to clarify: the top button raises volume, the bottom button lowers volume. Holding either button for 3 seconds will switch between different listening modes. You can also find all these details in the included user manual. Our support team is ready to help guide you. Please email [email protected] or call (833)938-1277 anytime if you need further help with the controls or a digital manual. Kind regards, Vivtone Customer Support Team
Rodico
In all honesty I give the hearing aids 4 stars but customer service 2 stars. They promised 3-5 days delivery time and then ships USPS who in My opinion is the slowest most unreliable carrier out there. The hearing aids stayed in Shreveport USPS 5 or 6 days! After the XPure arrived and were fully charged and paired with my I-phone we could not get the volume increased. I called customer support and talked with Nina at length with no help, she finally said I might consider returning them. After the hassle of finally getting them, my wife & I started trying to figure this out. We lucked up on the Hz chart and saw the high volume limit was set very low. We increased this and problem fixed- they are now working as they should. I will send another review in a few days!
Valerie
I am very pleased with my hearing aids. They work perfectly. I have had them for about a week now. No problems thus far!
Cathy
I’m extremely satisfied! These have been great, so glad I bought them. Quick shipping and friendly people!
Moto B.
Just received these but looks like a good experience ahead. Delivery took longer than planned but CINDY was helpful. Is Cindy a robot ? Thank You.
WAS
Having issuse adjusting the volume level on my new mini hearing aids and the enclosed manual left little to be desired to resolve this. To the rescue charged Nina and her patient expertise. Thank you keep up the excellent service.