Vivid RacingReviews of vividracing.com

Ordered weapon R manifold for car along with throttle gasket. Was sent same shipping with same item information for both. Recieved my gasket with no manifold. Emailing was useless as all I recieved was the same tracking numbers for both of the same exact package. Called and was told "Sorry it seems our shipping department made a mistake and also the email that was supposed to be sent to you was deleted from que as well"***. Then was told that they will not recieve my manifold from supplier untill September 21st. I placed the order march 19th mind you. So in otherwords had I not called they would have kept my money and I would have never got a notification for anything. 10/10 do not recommend and now im waiting to see if they refund my $700 back or will they forget to do that too. Not happy at all

Ordered up a chromoly flywheel from Vivid Racing because their online price was the best. Order was immediately charged to my credit card. A couple weeks go by and I don’t hear anything so I reach out. I get a response back that the part that I ordered is a special order, and was asked the question if I wanted them to order it at a cost of $70 more than what I paid to them online, with an additional $160 shipping charge. This is after I paid the original invoice. Vivid wouldn’t even honor their own price at the time the transaction took place. I am not sure what their game plan was, charge me and never ship what I ordered? This was my first and last experience with Vivid Racing. Take a few minutes and read their Terms and Conditions before you choose to do business with them. It would be difficult to writer a shadier terms and conditions policy. In the end it cost me a little over 2 weeks delay in my project. Abandoned the transaction with Vivid Racing. Now going to peruse the same part from a different retailer.

Terrible service no updates on orders. Waited over a month for the shipping then i called then and they told me it’s backordered wouldn’t recommend doing business with them.

Just a warning for everyone. Don’t buy from Vivid Racing unless you want to spend a couple grand on some damaged and missing parts, poor customer service, and offered no solutions. I received $2300 of damaged exhaust. They left me hanging since 3/4 and then said I was out of luck for any help because I repaired a damaged pipe after a week of waiting. I did get a pdf of the instructions a week later. The owner, Dan, (boss@vividracing.) 😂 doesn’t even have the respect to reply to an email. He says I modified the exhaust which would imply I made changes from factory spec. I did not. I bought a pipe expander and repaired an exit. That’s a moot point because that’s not my current issue (it’s fixed). Dan offered to cover $17 of bolts / spacers to lower a brace for clearance. I wanted the correct hardware / undamaged. I wanted the $2300 worth of exhaust I paid him for. Vivid is for losers. Don’t be like Vivid.

Bought a helmet listed on their website only to find they didn’t have it nor was there one on this planet numerous calls numerous calls and emails. Was put on hold forever only to be passed over to another department to be put on hold again. Vivid cancelled my order BUT charged me for it anyway. BUYER BEWARE! I can spend money anywhere but I definitely know it will not be with vivid. They need to get some pointers from a professional company like revzilla or Dennis Kirk etc. I will not even go on their website again. Very very unprofessional company. If the item is listed on their website they should have or can get it for you. I was in contact with vivid for 3 days only to find they cancelled my order! NOT COOL. I hope people read this and believe what I had to write here. BUYER BEWARE! BUYER BEWARE! DO NOT BUY FROM VIVID!😡😡😡😡😡

Terrible customer service. No tracking given. Nobody answers email. After waiting ten days I had to call to find out that my part was discontinued...No email or call to notify me of this (why was it listed on the site to begin with?). Do not recommend. Likely a scam company.

Braille Battery did not stand by their battery. Very expensive battery for my Road Glide. Did not last a year. Did a jumpstart with an lithium battery jump starter that is specifically made for lithium batteries. Vivid Racing knew beforehand via email correspondence that the battery was no good before the jumpstart. If I need to pursue legal means to get some resolution that will be my next recourse because of the principal when buy a quality item the expectations is that performs as advertise.

I bought a scorpion exo helmet, which retailed for $304 for $100 new. 2 days go by and i called to ask when my order woild be shipped and be expected to arrive as I had a motorcycle class within the week and the CS person told me it was cancelled tmdue to it not being in stock. I had cancelled my other order on Amazon because of the deal. I get it… they didnt have it in stock, understandable, it happens. I asked how they would rectify the situation. He offered me a full refund lmao… i was like can i get a discount on another helmet? Dude gave me an option for another exo with 10% off. What a slap in the face, from 66% off on my initial order to that was crazy… i asked to speak to a manager on several occasions with no luck. Highly unprofessional. I do not recommend ordering from here.