bill
My top notch experience !!!
I had an amazing experience with vivid and the customer service was top notch. I ordered a set of higher end axles on a Saturday afternoon and they were to be delivered by Wednesday. Unfortunately the axles became unavailable and a refund was made by vivid on That Tuesday so I called to confirm the cancellation due to a vendor putting all orders on hold. They were able to find me a comparable set of axles after some research on there end and had them shipped out and to me by the following Saturday. I feel they stepped up even after an issue came up that wasn't there direct fault that to me is top notch.
Response from Vivid RacingFeb 12, 2024
We are glad to hear our team was able to assist. We are sorry for the delays with the original order but happy we got a comparable set.
