Founded by veterans from Google and Apple, VITURE is a global pioneer in the XR industry, redefining immersive experiences and next-gen digital consumption through cutting-edge technology, sleek design, and user-centric innovations.
VITURE (viture.com) has 277 customer reviews on Five Star Index, with an average rating of 4.1 out of 5.
Also known as
viture.com
Website
viture.com
Category
Appliances & Electronics
Listed on Five Star Index
2026
About these reviews
Replies
The company replied to 88% of reviews.
Latest
Most recent review: October 2026.
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They are very cool ! My husband uses them for gaming and they were very easy to set up and very easy to use! The picture quality is great and the glasses themselves are comfortable and lightweight. They make gaming fun and simple.
Response from VITUREJul 29, 2026
Thank you so much for this lovely review! It's great to hear your husband's gaming setup has been so easy and fun with the glasses.
Thanks for taking the time to share this, and for being part of the VITURE community!
DA
Daniel
Item was lost and dumped outside there…
Item was lost and dumped outside there refusing to issue a replacement or anything and have kept my Klarna plan on had to contact seel to even get help
Response from VITUREJul 29, 2026
Thank you for sharing this, and we're sorry to hear about the trouble with your order.
For lost or misdelivered packages, Worry-Free Purchase protection through Seel is designed to be the fastest path to a resolution, since they handle the claim and refund directly. If you haven't already gotten a resolution through them, or if there's more to this that we should look into on our end, we'd like the chance to help.
We appreciate you taking the time to share this, and we want to make sure this gets resolved properly for you.
BJ
Brackin J.
Confirm Your Compatibility First
I wanted VR to take my racing fix to the next level, however, I started running into some hurdles with my current setup if I went VR. This is when I discovered XR and Viture. After heavy investigating, I pulled the trigger and got the Beast. I initially was under the impression that this would work with the Nintendo Virtual Boy via NSO. Sadly, it does not work. I also discovered that my Samsung Galaxy doesn't fully support it either.
However, after I hooked the Beast to my XBox with Forza Horizon 6, I was immediately drawn into the cockpit view. Wow wow wow! The realism is exactly what I was looking for. I started testing other consoles. Playstation 2, N64, Xbox 360, Wii, Switch 2, etc. The computer is where it really shines in Ultrawide mode. Top notch quality, picture, sound, and portability.
I didn't buy expensive glasses... I bought an expensive TV that looks like sunglasses. Best tech purchase in a good long time.
I will definitely will be on the look out when Viture releases newer models.
Response from VITUREJul 27, 2026
Thank you so much for this incredibly detailed and fun review!
We're thrilled the Beast delivered that cockpit-view immersion you were chasing for racing, and that it held up across such a wide range of consoles, Xbox, PlayStation 2, N64, Xbox 360, Wii, Switch 2, and of course shining on PC in Ultrawide mode. That's exactly the kind of versatility we aim for.
Sorry to hear the Nintendo setup and full Samsung Galaxy support didn't pan out as hoped, that's genuinely useful feedback for us to have on record.
Thanks for doing your research before buying, and for taking the time to share such a thorough breakdown afterward. We'll be excited to have you check out future models too!
CH
Chris
I sold them because they’re taking too…
I sold them because they’re taking too much of my time away from my family
Response from VITUREJul 24, 2026
Thank you for sharing this, and for being honest about why you made that choice.
We appreciate you taking the time to share your experience, even as a former customer.
LS
LOUIS S.
The VITURE XR glasses are great…
The VITURE XR glasses are great technology and come such a long way in a short time. I love the product and the only criticism I have about the product is that it should be built more tougher because it cracks rather easy, but all credit to the company viture because when there a problem or an issue with there product the take care of it right away like sending you brand new replacements and updating you every step of the way. So I will continue to use an purchase the great products and they have great customer service to fit the products.
Response from VITUREJul 24, 2026
Thank you so much for this thoughtful review, and for recognizing how far the technology has come!
We hear you on durability, cracking easily is real feedback, not a minor nitpick, and we'll make sure it's passed along to our product team for future improvements.
It also means a lot to hear that when something did go wrong, the replacement and communication process felt like it was taken care of properly. That's exactly the experience we want, even when the product itself has room to improve.
Thank you for your continued support and for being part of the VITURE community!
DS
David S.
Help me prove that I own my Luma Ultra glasses…
I purchased a Luma Ultra through Amazon, back about five months ago, and for some reason, the purchase records never showed up in either Amazon or Viture. Unfortunately, I mistakenly deleted the email from Amazon. Now I have no purchase record. I DO have and use the Luma Ultras with the Neckband Pro (for which I do have the purchase receipt).
I'd like to find some way to get Viture to recognize and validate the purchase of my Luma Ultra glasses. Amazon has been of no help.
What information can I provide from the glasses that would work? Is there any way? PLEASE HELP!
Response from VITUREJul 24, 2026
Thank you for reaching out, and we're sorry for the trouble tracking down your purchase record.
We want to be upfront about an important limitation here: since this was purchased through Amazon rather than our own website, we don't actually have visibility into Amazon order numbers or the email addresses tied to Amazon purchases, our system only looks up orders placed directly through viture.com. So unfortunately, there isn't a way for us to validate an Amazon purchase on our end.
This would need to be resolved through Amazon directly. We'd recommend checking your Amazon order history (it should still show past orders even though the confirmation email was deleted), and if Amazon support hasn't been able to help, it may be worth escalating with them further or requesting a duplicate invoice/receipt from their order records.
We're sorry we're not able to look this up on our side, and we hope Amazon is able to get this sorted for you.
QO
quality of D.
"Ships next business day" on the site - support says a week in reality
I ordered Viture Beast on July 20. VITURE's shipping page clearly states that all orders with in-stock items ship the next business day. Three days later - no shipment, no tracking. When I contacted support, I was told it would take about a week just to ship ( and explicitly said that it is not pre-order ).
I specifically needed these glasses for work. I chose VITURE over XREAL, which Amazon would have delivered to my door the next day - because I trusted the shipping promise on their site.
The product may be excellent, but don't advertise "next business day" if your actual fulfillment takes a week. Update the shipping page or improve your shipping time. Order #881910429489.
Response from VITUREJul 23, 2026
Thank you for the specific details, including the order number, that helps us look into this properly.
We're sorry this affected something you specifically needed for work, and that it factored into choosing us over another option based on that stated timeline. I'm passing this along so we can look at why order #881910429489 didn't move on the timeline we advertise.
CH
charles H.
I have the beast glasses I love them I…
I have the beast glasses I love them I use them everyday. Are the perfect no but they are amazing none the less. 3d I beautiful on these (I can't get 3d to work on my laptop I'm sure it's a setting thing) but it works on my phone and it's incredibly good. I love it can zoom in and out the monster screen sucks you in.
Response from VITUREJul 23, 2026
Thank you so much for the kind words, and for using them every day, that really means a lot!
Glad the 3D experience on your phone has been so immersive. On the laptop 3D not working yet, you're likely right that it's a settings thing rather than anything wrong with the glasses themselves, happy to help you sort that out if you'd like to reach out to our support team directly.
Thanks for taking the time to share this, and for being part of the VITURE community!
