VITAstir®Reviews of vitastir.com

Tainted merchandise . Got extremely sick and was too weak to get myself to the hospital. It looks me 9 days to recover from one dose. You can't reach anyone from the company

Horrible experience. I switched over to this company from a more reputable one. They sent me zepbound and stated that they would send me an extended expiration date vial. My brother had ordered as well. When we both got our vials, they were both of the same expiration date which was 1.5 months down the line. Other companies I had ordered from had expiration dates 6 months down the line or more. On top of that no provider reached out prior unlike other companies where there is a video consultation. It seems like this company does not care. My brother and I both had bad reactions to this particular medication sent from Vitastir. We did not have any reactions from the medication sent from other companies. When I reached out, I met a lot of resistance. No one responded to my emails of inquiry. I ended up calling and speaking to, I’m assuming, the secretary. She never introduced herself by name or title every single time I called. I explained my issue to her and she would state that she could call back and she would not. I finally got to speak to a doctor who was kind enough and understood the adverse reaction I was having and I was refunded. When my brother reached out, he also spoke with a physican, however, $150 were cut from the refund. Upon emailing and asking why he didn’t receive a full refund, again no answer to the email. I believe the unnamed woman at the front desk deliberately ignores people and does not get reprimanded. It seems like a very unprofessional company which goes after money. The medications are very close to the expiration date when sent too. Beware. I would highly recommend other companies where they do not go for $$ but for customer satisfaction and care.

Horrible support - damaged delivery sent and still awaiting response for almost a month from VitaStir. No confirmation when I try to cancel subscription so I had to cancel my method of payment from being charged. They are horrible !!!

Silly me! All I can say is, please know upfront that if you purchase a Vitastir product, you are signing up for a subscription. Unlike most subscription based products where one order equals a subscription, they are not upfront about disclosing this. It's all hidden in the small print!

I agree with the other comments—zero customer service. I have had to go through my credit card company more than once to get them to reply. Then for a month, all is going well, and suddenly; nothing again. After Vitastir saw my review stating that they always reply to emails within 48 hours I wanted to follow up with information backing my claim. order: Inbox Larry H Feb 19, 2025, 4:22 AM (7 days ago) to info I placed an order 5 days ago and there has not been any update. Just following up. Please let me know the status of my order. Larry Harvey Semaglutide HomeKit 1 Qty They replied that I had a chargeback and could not help until that was resolved. My reply: Larry H Attachments Feb 25, 2025, 11:11 AM (18 hours ago) to VITAstir As you can see the chargeback was taken care of and you charged back to my account. So if your billing department was please do a little research they would see this. Also, the second attachment shows that I have already been charged for this current order. Please let me know if there is anything else I can do to clear this up. I can't attach the credit card summary showing that the issue was resolved in October. Also, they had already charged me for this Feb. transaction.

No customer service, 10 texts 5 emails 4 voice mails . I might have to file a complaint with the Florida pharmacy board.

What happened to customer service? I have sent two e-mails and a nurse chat request with no response. My last monthly dosage was 40u short and my husband's 25u short. Very disappointed as I have referred to several friends. This is my last order.

I wrote the review about not receiving my $296 order. Vitastir responded saying to send the claim number and police report. I did so immediately and guess what? GHOSTED, again! They only responded to look good. Buyer beware!