VitamixReviews of vitamix.com

The service was absolutely exceptional! It’s rare to come across such kindness, professionalism, and genuine care for customers. Experiences like this truly restore your faith in people. Thank you for such a wonderful experience! ❤️ This goes to vitamix europe customer service who replied to my request within a day and sent a replacement lid the next day without a problem.

My main blender container finally got a crack after 30 years of use. Ordered a new one online and received it promptly. Love this company and product.

I purchased my Vitamix Blender from Costco Avon , Ohio . I had seen the demonstration @ Costco and was very impressed . I know most of the Smoothie & ice cream store use them . My friends here have it & highly recommended it for our Indian grinding , etc iHad it for the last couple of years , Very easy to use & clean up easy it . It is as noisy as my previous bleed . So far very impressed. It comes with a lifetime warranty . The headquarters of Vitamix is in Olmsted Falls ,,which is an added bonus in case of repairs etc .

Excellent experience. I purchased a vitamix hat wasn’t really for me. I returned it in the same box, nearly package and quickly received a refund. The customer service is on point with this company. I suggest calling instead of emailing.

Bought my vitamix from costco back in 2010. It is a tank and works just like when it was new. They give you a binder of recipes which is pretty useless, but I just use ones I find on the internet. Makes smoothies way faster than my friend’s machines. You don’t realize how strong it is until you go on vacation and have to use a different blender!

I bought the top of the line beautiful digital Vitamix accent model. I am an avid smoothie girl now using many ingredients to make many smoothies at a time so I can have for several days. I give smoothies to neighbors and friends. One thing first just a mention to engineering that I love my blender only wish on this model there were not the rubber seal which requires me to clean it each time. I feel it’s a design flaw worth paying attention to going forward. The other models do not have this. I treat my blender like gold. I really take care of it. Other then the rubber seal my blender was working great for a while then recently I had to send it back due to issues with over heating. I must say Vitamix customer service ROCKS!!! Cheers to all the nice people that I have had the pleasure of speaking with since my purchase you are all fabulous!! Thank you from the bottom of my heart. I brought my Vitamix blender to the UPS store where they packaged it up very well and Vitamix sent me a return label. It cost me 12 dollars for the packaging, but I wanted it well protected. Luckily, I had a back up blender, yet in a time frame of approx two weeks Vitamix returned my blender with a new motor, drive socket and jug and they r sending me a lid too because I asked if they could that my old lid was a bit warped to fit well on my new jug. I was so impressed. I have called on different occasions and I must say everyone I speak with is incredible at the Vitamix family. I am very pleased. I am really very happy with Vitamix and how they kept me aware of the status of my blender from receiving to telling me it’s coming home as well and sending me a survey during this process. I want to thank Don who worked on my machine for everything he did. I know he worked hard, and I want to tell Vitamix how grateful I am for everything always being so helpful and nice. Folks, if u want A plus service you should buy a Vitamix. It’s like buying a Rolls Royce of blenders. I kid u not !! I splurged and bought this for myself yep. Vitamix stands by their products. Thank you Vitamix very much. I really appreciate and tell everyone about your service and products. I sent a Vitamix to my best friend for her birthday. She loves it! Thank u very much. I am so happy. I greatly appreciate everyone and all the fabulous tips. You are truly a wonderful company. The recipe book wow absolutely stunning!!! Eileen Golestani

I have been using Vitamix for many years now, and have always been satisfied with their customer service. My 2L blender bowl broke from wear and tear, as I use it everyday, many times a day. I had put sharp frozen fruit inside, and a piece of fruit had made a hole in the bowl. As it was a present, I didn't have the receipt with me, so I sent an email to the international customer support service, and the response was immediate. They gave me the contact details of the french supplier, and with the warranty, a whole new bowl was sent over to me, free of charge. Thank you Vitamix for your excellent customer service.

Thank you for the trustworthy products.