Contemporary unisex accessories and men's cut-and-sew clothing.
Vitaly Design (vitalydesign.com) has 342 customer reviews on Five Star Index, with an average rating of 3.8 out of 5.
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Dalton
Love the products, clean but but bold designs, different varieties, etc. Customer service is quick and professional, resolves issues immediately and goes above and beyond to remedy the situation. Will definitely continue buying from them!
Heather
I ordered a preorder piece in March with an approximate 100+ day waiting period. It looks like a piece worth waiting for. Just yesterday I saw it was on sale, still as a preorder and contacted Vitaly to see if I could be refunded the difference in price as I had prepaid. Their response was immediate, with a refund for the difference. I appreciate this level of customer service and am looking forward to receiving my piece, hopefully by summer.
Fallen Z.
Been buy from them for years and I even changed my order and they sent me both pieces. May have been by accident but I was shocked. Also their rings and necklaces are beautiful and well crafted. Packaging on point. Love them! Def try!
AustinShy A.
Honestly my favorite site to purchase all jewelry! I have so many dope pieces and will Continue to purchase
Reagan N.
Helped with my exchange smoothly
Jon H.
Vitaly jewelry is amazing quality and their support matches that quality. I recently had a return due to the fit not being right on a chain I bought which was my mistake. Sent it back and when it had been a while with no updates I reached out. Within a couple hours the customer support team had issued the store credit I was waiting for. Great work!
Rafael Vega M.
Everything correct
Response from Vitaly DesignFeb 27, 2026
Hi Rafael, We're sorry about the issues that you encountered with your order delivery. It seems you jumped the gun a bit in terms of waiting for a response from our support team, who just hours ago provided you with an approved reshipment of your lost order. Please understand that it is our policy that delivered orders are not eligible for a refund. However, in the case that your order is marked as delivered and not found, our team can investigate to determine if you are eligible for a reimbursement or reshipment. If approved, our team will replace your order as a courtesy, as we did today. If you need any further assistance, you can continue to contact our support team at [email protected]
Tom Alexander B.
Bisher nur gute Erfahrungen gemacht. Ich besitze mehrere Stücke von Vitaly. Eine Kette ist nach einiger Zeit kaputt gegangen. Vitaly hat, wie versprochen, die Kette ohne Anstand ersetzt und mir eine neue zukommen lassen. Sonst hatte ich nie Probleme mit der Qualität von den Produkten. Außerdem muss ich sagen das mir die Designs sehr gut gefallen und der Kundenservice gut zu erreichen war.
