Vitaly DesignReviews of vitalydesign.com

I had a really great experience with Vitaly's warranty claims folks recently. I've owned one of their pieces - a Warp necklace - for about two years. A critical pin worked itself out of the necklace over time (I wore the necklace...a LOT) and so I contacted their customer service to ask for warranty service. For a variety of reasons they did me one better and shipped me a replacement at no charge. Everything was very prompt and they were professional and courteous. Soon I'll be back out there wearing the daylights out of their work. Thanks, Vitaly!

Warranty went extremely well, responses were quick even at times that were late. Each employee helping were patient and assisted the best they could with my situation.

I’m starting to get into jewelry and chose Vitaly because of their prices and sick designs. I had a few questions regarding product care and cleaning tips. Received a response from the customer service team within minutes and got sent some helpful information. Customer service team is great and very helpful. Never received better customer service. Thanks Vitaly team!

Been Shopping Here Since September 2022 I Plan To Keep Shopping Here For More Quality Products I Love Vitaly A lot And They Never Disappoint Me Especially With Their Great Customer Service My Favorite Piece Rn Is The Tantrum Chain I Look Forward To More Pieces Coming Soon :)

Let me start off by saying that I ’ve been a Vitaly customer for years… and love the style and quality of their products. I’ve bought and wore their Kunai - Matte Black chain religiously and I’m given compliments daily ever since. It goes with casual and even dressed up (how I use it) it’s considered my show piece. The reason offer my review is to let everyone know how amazing the support staff has been over the years. I’ve had to get a necklace replaced once in 5+ years for reasons that had nothing to do with quality but more my own fault and support helped me out!!! Thank you Vitaly for the help and the amazing piece.

I buy often from Vitaly. The checkout process is fast. The jewelry is well packaged, tracked and has arrived with no issues. The jewelry is designed for all ages. I look forward to their new pieces.

Item broke suddenly, and they responded quickly and helped me figure out a solution

Great jewellery, i love the minimalistic brand style. The products are of high quality and packaging is adequate for this price. Customer Service also very good they answered my mail literally in 10 minutes. Shipping was very fast, returns easy, overall i can say that this was the best online shop i ever ordered from.