Vitaly DesignReviews of vitalydesign.com

Great customer service and big shout out to the Vitaly team. I contacted customer service regarding an issue with my bracelet. Quick response and quick issue resolution.

The design and quality of the jewelry is superb I like the fact that they're using recycled materials I love the look and the feel of the vitaly jewelry

I had a "refer a friend" coupon denied to me because of some software red flag. Luckily Ryan from Vitaly filled me in on what happened on their end and then supplied me with a new code to fulfill my new order. He was quick, informative and completely solved my missing coupon and was ready for more! Meanwhile during all of that he contacted the ambassador program team to assist in correcting my Instagram name on file.. so I could continue getting more discounts! An excellent costumer service experience!

The necklace I got for my birthday came slightly broken - when I reached out to the team, they were quick in response (less than 48 hours) and immediately resolved my issue and sent me a new necklace. All of this happened within a weeks time! I was very impressed. The new necklace I got was perfect and I will always love this brand and the thoughtfulness they have for their products & customers.

The customer service helped me out with my order, I could cancel it and order again in different sizes. It was really all perfect and all to my satisfaction. The gear from vitaly is on fire as always 🔥🔥🔥

The Vitaly groupe responded quickly every time. They understood my problem and offered me a gift card so I can use it for my new article. Love it, love them! Will definitely recommend and buy MOOOORE

Im a customer since a long time but I only experimented the customer service lately, they were really helpful and understandable so I'm even more happy with this brand. Definitely one of the best jewelry brand btw.

Customer service made a return for a size up and credit super easy and informative. They gave me the best practices for future returns. Very fast and courteous responses from the agent :)!! Great jewelry and customer service!