VitalChekReviews of vitalcheck.com

Absolutely despicable. This is a for-profit private entity that multiple states have forfeited data distribution rights of US citizens most personal important information. This company practices exploitative and unclear pricing practices and provides terrible service. There is probably large legal room to shut this company down and charge the politicians responsible for this arrangement with treason against the American people.

Very poor customer service!

Order a divorced certificate on 12/29/22 got a no record certificate on 3/28/2024 due to then placing my birthday as event day don't wasted your money on nonsense unprofessional site go to courthouse

My child managed to graduate from Highschool in the time that it took for someone from this crap place to get around to answering the fricken phone

Terrible service! I paid $63.25 for a marriage cert. Ordered 3/1/24. Never arrived. Waited as instructed, then went to link which directs to website. Inserted order # and Pin, and just get routed to their main webpage. Go to support they say it's been processed. Had to search through multiple pages for a phone #. You can't get a meaningful answer when you report your order never arrived. I now have to wait til a weekday to get a human being on the phone. What a waste!

I ordered a long form birth certificate February 2023 in order to get a passport for a planned trip July 2023. I paid $68.50 and expected delivery date was within 6 months. Since that would not allow enough time I reached out to the county clerk from the county I was born in. She was very helpful, found my records and mailed a long form birth certificate within 1 week. On the other hand, this website VitalChek was a complete fraud. I just received a letter from them ONE YEAR later that “they” searched over a two year span and show no record of my birth,… along with no refund due. Do NOT use this website!!!

Scammed my 76+ mom. She was trying to get a copy of her brother’s death certificate. They kept her money and called HER a fraud. Told her they couldn’t honor her notarized request? What?! These are NOT good people. She lost money she couldn’t afford to lose. Awful and disgusting.

Ordered death certs in early Nov 2023, submitted requested documentation and got a "documents approved" email a few days later, then.... nothing. Called several times, each time getting a different answer and a promise for a call back that never happens. Today is Jan 26 2024, called and got a robo-operator to confirm the order was cancelled. No reason, just cancelled. Verified with the website as I never got to talk to a human being. Checked my credit card, have a refund for $100. I was charged $115, which includes a $15 service charge. I realize it's only $15, but being charged for completely screwing up my order ticks me off. Never did get to a human so I gave up.. I thought the government was good at screwing things up. These people are the champs. They should be running the post office and dmv.