VitalChekReviews of vitalcheck.com

My name is incomplete in my daughter’s certificate. Any company providing this service should check their own system and what the parent sent and compare with what the hospital sent. Contact parent if unsure. IT’S the most IMPORTANT DOCUMENT. They did not and instead of offering a correction for free kept trying to blame on the hospital. Information parent have no access or control if something get lost and doesn’t matter BECAUSE we have to type the information correct when submitting the birth certificate at vital check and I typed correctly as confirmed. YOU SHOULD PAY FOR CORRECTION WHEN ONE OF YOUR AGENTS DOES A SLOPPY JOB CHECKING IT.

Michigan.gov recommends vitals for a birth certificate. January 20th I paid vitals 57.00 and filled out the form. It is april 16th I never received my birth certificate or an email of why. I spent an hour on hold with vitals. The company said they would forward the info and get back with me. I asked for a refund and I was told No. I don't recommend this poorly run service.

Bahaha…”legal services” my ass! Just a bunch of low life’s on a money grab before Elon gets a hold of them! GIVE YOUR. MONEY TO A LOCAL CHARITY INSTEAD.

I've paid $100 twice now for a new York state BC and both times I got nothing and you cannot get a refund.

I submitted a request online for my kids birth certificates on April 4th. The company states it will take 1-2 business days to review the uploaded documents needed (Drivers License Front/Back) along with copy of VitalChek Order#. I received an email stating something wrong with my uploaded Docs. I went online to see what the problem was....Nothing. I then called the 866 Number listed and waited patiently for over 1½ hours (Nothing). I had to submit an email to see how to either process order or get a refund. HORRIBLE company & experience with ZERO customer service and no way to follow up on an order. If there were ZERO Stars, that may be too high of a rating.

Nothing but a POS! No customer support! 2 hours on hold hearing, "Your call is very important to use, please remain on the line and the next available representative will assist you shortly!" Then today...same thing for one hour! I will never try and use this useless company again.

Buyer Beware: At the age of seventy, I’ve owned three different successful businesses and dealt with all kinds of services. I’m taking the time to share this in hopes that someone reads it and chooses another path to get what they want—instead of dealing with people who don’t care or give a damn. There was a mistake made on the application, and when I asked about it, I was told there was nothing they could do—or wanted to do. I said, “I thought going through you meant I’d have someone helping me determine what I actually want.” She replied that it was up to me to understand their language. I told her I had so many fingers up in the air—could she guess how many? She couldn’t. So I asked, “Then how do you expect me to guess the right way to do this? That’s why I went through you.” We’re not talking about a lot of money, and thankfully, I can afford it. But after all my experience, I’m disgusted with companies like this that clearly don’t care about people. I only hope the owner of this company—if there even is one—reads this and wakes up in the middle of the night remembering it.

VitalChek is a ripoff. When you request UPS Next Day Air for an additional $18.00, they don't tell you what the Next Day Air means AFTER 20+ days of processing your order. DO NOT PAY FOR EXPEDITED SHIPPING! My order has been processing for 22 days with no ship date. The website says that the processing time is 18 to 20 days, but they don't mention that anywhere until AFTER YOU ORDER AND PAY. Well, here we are at 22 days of "order processing" and still no update. Also, on top of the expedited shipping fee is a "VitalChek Fee" of $9. Total scammers. It is too bad that Los Angeles will only process vital records through these types of companies. What a waste for the consumer.