VitageneReviews of vitagene.com

I have been waiting over 6 weeks for my results. It has been impossible to get the support desk to respond to my inquiries. I have used their products in the past but will never purchase from them again as their customer service is non-existent. Very disappointed.

What a BS report! I have 3 other genetic reports which agree on Ancestry! This report says I am 25% Iberian! Other reports say I am 98% +! And I am a Biochemist! The fact you only released the report AFTER the profile (with key information) was completed says it all! When will I get my refund? Your report is trash!

Don’t waste your money. I just received my “report” which was vague at best (and flat out wrong in some instances). The diet section basically just tells you that you may have certain things (lactose intolerance) based on your genetics. Then it gives you a list of genes with zero explanation. Totally pointless. I thought the exercise section would give me some advice ln what types of activities would be best for me. Instead, it took the activities I said I enjoyed and came up with a “plan” for me (which is what I already do). I did a food allergy test a few years ago and it was very specific. I thought this was going to be similar, but it literally told me nothing I don’t already know. Thanks to other reviews, I will not be purchasing any supplements from this company, it sounds like that is a total nightmare. Save your money (or buy a more reputable ancestry kit if interested in that).

I am one more person totally disappointed with this test. I agree with mostly all of the people placing a review: vague and inaccurate ancestry trace, wrong advice regarding nutrition, and just a way to sell expensive vitamins

I am extremely disappointed in the report. It was very vague and did not give me specific ways to help my diet and health. The report could have been given to anyone. I was expecting much more for what I paid for. It is just a way for them to sell their vitamins.

The best thing about VItagene is that you can see which genes influence the recommendations around supplements and diet; however, everything else is very general and I left feeling like they just want to get me on the hook to buy low quality vitamins that have a lot of fillers. If you did all recommendations, it is $43/month. Also, they are NOT transparent about how they handle your data and how to revoke permissions to use it. My recommendation: protect your identity and provide a pseudonym.

DON'T BUY THAT !!! I got the test kit in 2 weeks okay that was good! Since then I cannot create an account on their vitagene activation website I cannot add my test ...it says 'incorrect kid ID' and 'valid Kit ID at the same time. I cannot sign in Support is not reachable via inbox mail ... no support email address ... no support call line. I tried 10 times to create an account and activate the kid ID. I does not work... and I am familiar with IT challenges. DO NOT BUY the Vitagene product.

Sent my kit in months ago and cannot get any help getting update on results. Cannot GRT in touch with customer service st all. Would appreciate getting some kind of I go. Poorly run operation.