customer
Great information
Great information

Learn about your health and nutrition and create lasting change in your life with personalized diet, skin, exercise and supplementation action plans based on your DNA, lifestyle, family history, and goals.
Vitagene (vitagene.com) has 286 customer reviews on Five Star Index, with an average rating of 4.2 out of 5.
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Personal Care · Costa Mesa, California
Excellent

Personal Care · Fountain Valley, California
Excellent
Personal Care · Westlake Village, California
Excellent

Personal Care · Los Angeles, California
Excellent
286 approved reviews, newest moderated first
customer
Great information
Manan
Next step could be behavioral.(ocytocin/dopamin/serotonin/MAOA) kit.
customer
Content is straightforward and easy to understand. However, I was unable to list all my medications and medical conditions based on the limited number of options.
May S.
It is very helpful and valuable to know what specific DNA strengths and shortcomings one inherits in regards to health. I am very impressed with my Vitagene health report that has considered this, my health history, my goals, and come up with a plan personal to my needs. The suggestions, menu and supplement recommendations along with online help if needed is great. I am more than pleased with this report and energy levels are up as a result.
Tanisha G.
Quick response, accurate results, and detailed information which was easy to read and navigate on the Vitagene website. I recommend Vitagene to anyone interested in ancestry services!
Disappointed C.
UPDATE--I was contacted by Nate from Vitagene. He was very gracious. The company offered a complete refund, but he also said they were planning an update to allow printing of reports. So I refused the refund, with the hope that an update will soon provide the ability to print the information so that it will be usable. I was very impressed with the company's effort to improve their service. Hope that update comes soon! Changed the stars from one to three. Hope I get to change it to five! ORIGINAL POST--I was terribly disappointed in being unable to print out a report. I know that most people are able to read long dissertations on the computer but I am not. It is useless information because I am unable to print out a meaningful report. Is the information useful? Who knows?
Response from VitageneJan 14, 2019
Hello, We will be happy to have one of our nutritionists walk you through your report and read it to you if you are having a hard time reading the information provided from a computer. Please log into your personal Vitagene account to schedule a time for one of our nutritionists to go over your report with you. You can also contact our customer support if you ever need any assistance at 844-698-4824 or [email protected].
Kathleen
Vitagene revealed some food sensitivities that I had no idea I had. Within 2 weeks, I followed their suggestions about nutrition as it related to these new findings and I started to feel better and lose weight. I think knowing how your genes contribute to your overall well-being is a perfect use of this technology and frankly, something that people should do as a matter of course to manage their health. Knowing your genetic strengths and weaknesses is essential information and happily easy to acquire with Vitagene.
Daniel J F.
My wife and I ordered genetic tests on December 8th. We ordered a premium pack for her, and a vitality pack for me. My wife's premium pack arrived on Tuesday the 11th, however due to what I was told was a shipping error by Amazon, the Vitality pack wasn't shipped out until the 13th. It was shipped via the post office. I received a message that it would be delivered on Monday the 17th. However, something went really wrong with the Post office and they lost it somehow. The Post Office found it again on Friday the 21st, and delivered it to me on Saturday the 22nd. We did the tests and mailed them out on the 27th. No idea how long it will take to get the results.
Response from VitageneDec 18, 2018
Hello Dan, We are sorry to hear that you are not receiving our email reply's, our records show that we have answered your inquiries about your shipment. Our most recent reply includes your USPS tracking number, we will be happy to give you any further information you may need. If you're having trouble receiving our emails you can reach us at the phone number on the back of the instruction card in the first kit you have already received or our live chat option on Vitagene.com during the business hours, Monday - Friday 9:00am-5:00pm pacific time . Please, let us know if you did not receive the USPS tracking number we provided you with and we will make sure that you have that number. We are very sorry that the USPS is taking longer than usual with in the 2 weeks prier to Christmas and we are hoping you will consider changing this review or removing your review about Vitagene. Possibly replacing the review with comments that reflect our products and not the delivery time of USPS or fulfillment through Amazon, as those are not our products and we are doing all we can to help those services provide you with our product. We are here to serve you, please reach out to us anytime. Best Regards, Vitagene Customer Care