VitaDocs is listed under Personal Care.
VitaDocs (vitadocs.com) has 52 customer reviews on Five Star Index, with an average rating of 1.5 out of 5.
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Personal Care · Orlando, Florida
Excellent
Personal Care · Grants Pass, Oregon
Excellent
Personal Care · Great Neck, NY
Excellent
Personal Care · Costa Mesa, California
Excellent
52 approved reviews, newest moderated first
Barton P.
Ordered same item twice, never received it, couldn't get response from customer service. I should have known from the excruciatingly slow website that something was wrong. Fortunately, AMEX is now refunding my charges and filing a dispute on my behalf. (Also, I suspect that the non-zero reviews on this page are not genuine.)
Rolando R.
They haven't sent me my order in a month, have not responded to my emails nor my voice mails.
jodi
This is the WORST company! I wish I had seen they received an "F" rating from the BBB before I ordered from them. There is absolutely zero customer service - I left multiple voice mails and emails requesting a response with no follow up from the company. I *finally* received my order over a MONTH after I placed the order. I never got an email confirmation or shipping information from them - nothing. I had to dispute the charge with my bank because I thought (and still do) the company is a FRAUD. BUYER BEWARE!!!
JD
Avoid this company. I ordered an SI joint belt on 2/17/2016 online. I am still yet to receive it (today is 3/7/2016). Emails have gone unanswered, phone calls without resolution. They can't even track the order for me and did not send me a tracking email. Unprofessional.
Tamara M.
Just like every other review, they are rippoff artists! They change the amount you are supposed to be charged, and they don't answer their voice mails or emails EVER!! ( of which I sent half a dozen of each) After weeks, they finally shipped a partial order, and the other part I was overcharged for. Now I am spending valuable time arguing with my bank over this, as these people can't be dealt with. Best advice....STAY AWAY FROM THIS COMPANY! Wish I had read the reviews before ordering from them. There are too many good, honest hardworking people out there! Find them!
Wade H.
The bad reviews are true. This is not a trustworthy retail site. They charged my credit card, but the product was never received. Pathetic that sites like this are not able to be shut down.
Customer
Unfortunately I placed an order on line with vitadocs.com for 2 supplements on Jan 15th and they charged my credit card on Jan 16th but I never received an email confirmation of the purchase or email about shipping and certainly NEVER RECEIVED THE PRODUCTS!!! They have a bogus 888-908-4548 which I've left numerous messages and never received a call back. I filed a complaint with BBB and disputed the chargers with my credit card company. Someone needs to do something to stop these thieves. Credit card companies should flag this company and won't let the charge go through at all!
Dana
I have ordered from them in the past and everything was great. The shipping was a little slow, but the price was better than anywhere else. I have since placed a second order and received the wrong items. I have tried several times to get ahold of someone but their voicemail keeps looping and bringing me back to the beginning. I have also left a message and have yet to receive a call back. I guess now I will have to start the process of getting the fees reversed on my credit card. I wish I would have read the other reviews before ordering from them again...