Tom
GOOD
Smooth ordering process. Good customer service. Generally pretty good.
Response from Vision Global WiFiAug 27, 2018
Dear Tom, Thank you for your positive review. Please keep us in mind for your next international travel!

Our fast, secure, high-speed portable WiFi hotspot makes sure you stay connected whenever and wherever you go! #visionglobalwifi
Vision Global WiFi (visionglobalwifi.com) has 402 customer reviews on Five Star Index, with an average rating of 4.4 out of 5.
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Computers & Phones · Irvine, California
Excellent

Computers & Phones · SAN DIEGO, California
Excellent

Computers & Phones · Oakdale, California
Excellent

Computers & Phones · Burbank, California
Excellent
402 approved reviews, newest moderated first
Tom
Smooth ordering process. Good customer service. Generally pretty good.
Response from Vision Global WiFiAug 27, 2018
Dear Tom, Thank you for your positive review. Please keep us in mind for your next international travel!
Veronica M.
I rented 2 devises since we were a party of 7 traveling to the Dominican Republic, thinking that it was going to be better, so all would not be connected to the same device. It turns out the service was horrible. Both devises did not have a good/non connection. We hardly got to use the wifi. I have used other companies in the past and had better results. Will not be using Global WiFi in future trips.
Response from Vision Global WiFiAug 27, 2018
Dear Customer, Thank you for your honest review. We are sorry to hear about your negative experience. We truly appreciate your feedback. We have checked the data usage for the devices you rented and you have gone over the daily high-speed allowance of 500mb/day for most of the days. This might be the reason you felt that the speed was not reliable. I do hope you don't judge the entire company by this one experience. We always strive to provide the best experience for our customers. Please contact us at [email protected] if you have any questions. Thank you again for the feedback.
...
Very good service! Our hotspot was well in time and very easy to use. Because it is a pocket model, we could bring it along everywhere, and thus we were always able to use Google Maps to find our way around. Of course, the coverage of the mobile network is limited, and in remote areas not always available. But along the way on a hike, there were always sufficiënt spots where it worked just fine.
Response from Vision Global WiFiAug 28, 2018
Dear Customer, Thank you for your positive review! The network can be limited in remote areas, yes, thank you for your understanding! Please let us know if you are traveling next time and we would love to provide our service again!
Miss Chun-Jou H.
Easy to use and the WIFI signal coverage is great! We used in both Germany and Denmark and it worked really well. Highly recommended!
Response from Vision Global WiFiAug 28, 2018
Dear Miss Hsiang, Glad to hear about your positive experience in Europe! It would be great if you could refer us to your friends and family in the future! Thank you for your feedback!
customer
Good for connection. a little bit heavy weight
Response from Vision Global WiFiAug 28, 2018
Dear Customer, Thank you for your positive review! The device you used has a great battery life with bigger size battery so it is a little bit heavier than the other devices.
customer
I rented a Vision Global pocket WiFi for 20 days in the US. Service worked out perfectly and price was competitive compared to other solutions proposed in UE. Just one comment about pick-up location at LA airport : look carefully where it stands as there is only a small sign on the front window of the shop.
Response from Vision Global WiFiAug 28, 2018
Dear Customer, Thank you for taking the time to share your experience and the feedback on our pick-up location at the airport! We always appreciate customer's voice for us to improve our service! Don't forget to rent from us for your next travel abroad!
customer
It was very useful. I could connect anywhere whole my trip.
Response from Vision Global WiFiAug 28, 2018
Dear Customer, We appreciate your feedback. Please keep us in mind for your next international travels!
Nimit
# When planning our honeymoon in Europe one of the things I began researching was how to stay connected. Obviously there is always an option to purchase a local SIM card but the cons outweighs the pros in some cases (wanting to be connected as soon as one lands; traveling to multiple countries), so I looked into WiFi hotspots as we used one previously with a great experience. After much research I found Vision Global WiFi among others, but by far it had the most helpful team and was the best price. We got the Europe package to cover us in Italy and Switzerland for a 24 day trip. The device was shipped to us many days before we departed for our trip which put me at ease. It came with a universal charger and instructions (you don’t need the instructions; you just turn it on and it works!). Once we landed in Rome, we powered up the device and we were delighted to see that it worked immediately. It was also fast. We used it for our entire trip spanning the Amalfi Coast to Zurich (we had better service out on the Amalfi Coast than in some towns haha). The device held a charge for so long we didn’t feel like we needed to constantly recharge it. The limit is 500MB a day and after that it’s throttled to a pretty useless speed. In regards to data limit I think if they could have offered 1GB/day for a similar price point it would have provided more value for daily use. However, we were able to use the device for minimal critical actions such as looking up a train timetable or using google maps in a pinch, albeit extremely slowly. This 500MB limit and throttling was disclosed to us from the beginning. We returned home and shipped it back to them in the ready to ship box they provided to us. I would highly recommend this device to anyone traveling to Europe as we had a great experience.
Response from Vision Global WiFiAug 23, 2018
Hello Nimit, We really appreciate that you made an effort to share your experience with us. We are happy you are pleased with our Europe WiFi hotspot and had a wonderful honeymoon. Our device is great for people traveling to multiple countries in Europe because you only need to carry one and it’s very easy to use! With SIM cards, your phone must be unlocked and the practice of SIM locking is more common in the United States. Free public WiFi might sound like a good idea but people tend to overlook the danger of becoming a victim of identity theft. You mentioned if 1GB/day was offered for a similar price point would have provided more value for daily use, thank you. We always appreciate customer's voice for us to improve our service! Thank you again for your feedback. We provide to more than 130 countries, so please let us know if you are traveling next time and we would love to offer our service again!