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Viral Lights Reviews | Read Customer Reviews of virallights.com

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Home & Garden
Home Goods Stores
Viral Lights

Viral LightsReviews of virallights.com

4.2281 reviews
Home Goods Stores
Raleigh

Call Directions Website

Viral Lights4.2

Reviews281 About Contact

Overall score

4.2 out of 5

Great

Average of 281 reviews

Distribution

5★68%
4★14%
3★2%
2★1%
1★16%

What customers rate

Detail scores appear once 5 customers have rated them.

Contact & location

(800) 640-2565
virallights.com
[email protected]
Raleigh

Call Directions

About Viral Lights

Viral Lights started from a group of people on a mission to share the most astounding lights with the world. We firmly believe that we're more than just a company who sells cool lights. We want to build a family - and we know that the only way to do that is by ensuring our customers are happy.

Viral Lights (virallights.com) has 281 customer reviews on Five Star Index, with an average rating of 4.2 out of 5.

Also known as: virallights.com
Website: virallights.com
Category: Home Goods Stores
Location: Raleigh
Listed on Five Star Index: 2026

About these reviews

Replies: The company replied to 73% of reviews.
Latest: Most recent review: November 2023.
Edits: Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
Score: This company cannot pay to remove reviews or change its score.

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Viral Lights reviews

281 approved reviews, newest moderated first

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Xiorgeris
Sep 29, 2021
Good
I loved it, good quality.
Response from Viral LightsOct 3, 2021
Hi Xiorgeris, thanks so much for your review! We're so glad that you loved the quality of your new lights. Hope to see you again soon!
Report
Jorja W.
Sep 28, 2021
Great quality
Great quality
Response from Viral LightsOct 3, 2021
Hi Jorja, thanks so much for your review! We're so glad that you loved the quality of your new lights. Hope to see you again soon!
Report
Felipe C.
Sep 27, 2021
Excellent product
Excellent product, i am satisfied
Response from Viral LightsOct 3, 2021
Hi Felipe, thanks so much for your review! We're so glad that your experience with Viral Lights was awesome. Hope to see you again soon!
Report
AJ G.
Sep 25, 2021
My only issue was shipping time and the…
My only issue was shipping time and the updates from the shipping company. It took me almost two months to receive my lights, and the updates were not accurate at all. I love my lights but I don’t know if I’d purchase again in the future if I had to wait almost two months to get my lights.
Response from Viral LightsOct 7, 2021
Hi AJ, we're sorry to hear the shipping process was unpleasant but glad to hear you're loving the lights! We aim to provide a perfect experience from purchase to delivery, and typically orders are delivered within 15 days on average. However, if for some reason they are delayed, we will gladly provide compensation. Reach out to us at [email protected] so we can get this resolved!
Report
Marty H.
Sep 24, 2021
Satisfaction
I am extremely satisfied of my experience with Viral Lights, I love my purchase which is Led light tape with the DreamLight, and I highly recommend this company!
Response from Viral LightsOct 3, 2021
Hi Marty, thanks so much for your review! We're so glad that your experience with Viral Lights was great. Hope to see you again soon!
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YusufTaiwo
Sep 24, 2021
Good product.
Good product.
Response from Viral LightsOct 3, 2021
Hi Yusuf, thanks so much for your review! We're so glad that you loved the quality of your new lights. Hope to see you again soon!
Report
Joost M.
Sep 24, 2021
Review of a happy customer
I am very satisfied with this order. It only took 2 weeks to be delivered. The product works perfectly, exactly the way I wanted.
Response from Viral LightsOct 3, 2021
Hi Joost, thanks so much for your review! We're so glad that your experience with Viral Lights was great. Hope to see you again soon!
Report
Jewel
Sep 18, 2021
Scam scam scam!!
1 month went by and no tracking or confrimation email was sent. Commented and messaged all social platforms and finally got a tracking number. Another month went buy and product arrived broken. Definitely a scam!! Do not recommend! They all sent product as I commented and threatened to take them down.
Response from Viral LightsOct 7, 2021
Hi Jewel, we sincerely apologize your order experience was not satisfactory. Here at Viral Lights we aim to make every step of the experience as perfect as possible and take it to heart when we don't deliver on that. While tracking and order confirmation emails are automatically sent to the email entered at checkout, we are deeply disappointed to hear you received a broken product after an abnormal wait. At Viral Lights we have a 30 day satisfaction guarantee and are committed to offering you a full refund if you are not satisfied with every aspect of your purchase. We'd love it if you reached out to us at [email protected]!
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