Viral LightsViral Lights started from a group of people on a mission to share the most astounding lights with the world. We firmly believe that we're more than just a company who sells cool lights. We want to build a family - and we know that the only way to do that is by ensuring our customers are happy.
Viral Lights (virallights.com) has 281 customer reviews on Five Star Index, with an average rating of 4.2 out of 5.
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Ken F.
been tryin for over a year now to get some lights replaced had 2 rolls of the lights malfunction when i try to set it to blue one half of the lights in the room turns off been constantly messaging their customer service and no response from them the lasdt message i got from them was on jan 27 2022 almost 2 yrs trying to get a replacement and they must be a bunch of cheap tight ass losers that dont want to stand behind their product
Erin
Absolute scammers. Will take money out of your account months later for a subscription you never agreed to or weren’t aware of.
Josefina S.
Email address is fake. I purchased my goods in November last year . I got them and all paid for. But in the passed 2?days been. Charged . I have tried to email but is fake , it’s rejected. Send a messages on Facebook no answer.
Los
Guys, DO NOT order these lights. These guys are a scam fr. I ordered a projector with some lights Nov 26, 2019, and it never arrived. I contacted them 3 times! 3 times guys, and demanded a refund because it felt like a whole ass scam. They have yet to refund my money to this date. DO NOT GET SCAMMED. DO NOT ORDER ANY IF THEIR PRODUCTS.
Chad M.
Waiting for my order. Got an email dec 31st with a order number. Looked it up today and hasn't been shipped. Went to email your support line and the email doesn't exist. I want my money back or just send me my items. You guys are coming off as a full on scam.
Lori F.
Still waiting for refund. Where is my money? Order number 175705. Spoke with my bank and they said that they still do not have a refund. Please respond ASAP. I have over 30 emails from you telling me the same thing over and over again. I still have not received my refund. I want my money back.
Steve G.
The lights and idea are pretty good. I bought a bundle package which would include the Projector and (2) 16ft LED light tapes. All I received was the (2) Light Tapes. In contacting them about sending me the Projector, they don't really respond quickly. Rather after a few emails and a phone call, someone finally got back to me. I send my email message back quickly to them, only to wait a few days for a response. Still haven't received the projector, but got an email stating they passed my information on to another department. Kind of getting the run-around on a mistake that they made, and yet they don't seem to care to much. I'd look for another company until they figure out how to fulfill an order completely and respond quicker about fixing their mishap. In addition, there is a short in one of the tapes in which I will need to fix. Mentioned this to them, but did they offer to replace it with one that is functioning properly? Not at all!
Radha A.
Not sure when I ordered anything with this company, I never received any product and had noticed multiple monthly charges for 8.99$. When I reached out to their customer care, they promised to refund but what they did was charge me again 181.95$! This is just outright scammy and I am wondering about the best way to report this scamster entity.
