Slobodan C.
Good cooperation
Excellent service
Response from Viral LaunchSep 2, 2018
Thank you! We're glad you're happy with your service.

Viral Launch has closed down
Viral Launch (viral-launch.com) has 216 customer reviews on Five Star Index, with an average rating of 3.9 out of 5.
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216 approved reviews, newest moderated first
Slobodan C.
Excellent service
Response from Viral LaunchSep 2, 2018
Thank you! We're glad you're happy with your service.
KAUAI
Viral Launch did our Lifestyle Photos for our company. We couldn't have been happier. It was expensive at $1200, but absolutely worth it for the professional quality photos we received. I was that crazy customer that no one wants to get, asking them for over 10 very specific photos showcasing our KAUAI silicone rings: couple kayaking, happy couple camping, girl on the beach, guy in classic car, guy in a suit, weight-lifting photo, wood-working photo, a nurse....even a medieval set up...etc. They literally did them all!!! And they did them perfectly. I actually shrieked out loud when I saw the pics!! I was blown away. They went WAY over and above what we asked. Thank you so much you guys!
Response from Viral LaunchAug 3, 2018
Thank you so much for the feedback! We know how impactful photos are to an Amazon business. Thank you for the opportunity to be part of your continued success!
Bill
I have used all of their products and services. Bottom line is that they are very expensive and don't offer much more than what you can find elsewhere - To their credit, they've successfully positioned themselves as having some secret sauce due to their "data dive" but the truth is, if any leg up - it's very small A launch/photos/Listing that would cost over $1700 with Viral launch, could be done for just as good quality using services through some of the more experienced listing/photo options on Fiverr or Upwork for $500 Their photos are great - so we still use their photos for products that we are investing a lot into. Good at: Their photo services and their Listing builder tool in keyword research are good. Their photo service, although expensive, are some of the best around. keyword (Listing Builder) is a great tool we use for all of our product descriptions and titles. Overprice and under-deliver on: LAUNCH - dont use - horrible experience - did not receive a single review from over 200 giveaway units. A much better option is to giveaway units through Vipon for 1/4 the cost. It is literally the exact same thing. Listing Optimization - their writers are not that creative and don't give you anything that you couldn't from a keyword list for your product. You can get better for cheaper on fiverr or do it yourself. Produce Discovery and Marketplace intelligence - use the free unicorn smasher plugin. We have used their Product Idea star rating - they give you a 1-5 star rating based off "data" - we've had good success with 1-2 star ideas and flopped on 4.5 star products. I don't put any weight into their star rating anymore. It's very unreliable. All in all, their services/products and products are not better than what you can find elsewhere for much, much cheaper.
Response from Viral LaunchAug 3, 2018
Thank you for taking the time to provide such detailed feedback. Even when it isn't positive, we appreciate the perspective of our customers very much. I'm sorry that our some of our products and services have not lived up to your expectations. We appreciate the positive feedback on our photography and wil be sure the photography team sees this feedback. It might be good to clarify that launch services are designed to drive improved keyword ranking to provide your product with more visibility and help to generate more sales. We do not seek to generate reviews through the service as this is a violation of Amazon's ToS. We also provide access to a team of coaches to provide you with a personalized strategy for your business, whether or not you're a customer. I'd encourage you to use whatever copywriter or service you think best fits your business, provided they are familiar with the nuances of Amazon. Our copywriters are constantly researching structure and wording within Amazon listings to help provide every advantage to your product, both in terms of increased keyword indexing and converting interested buyers in your specific market. This research truly does set us apart. If you have any additional feedback, please let us know.
Martha L.
great dedication from this team. I love them!
Response from Viral LaunchAug 2, 2018
Thank you! We are dedicated to helping sellers achieve their goals and wish you the best of luck in your future growth!
Cynthia
They kicked me off Elite Deals Club with some rude language and I have no idea what I did. I was told not to contact them further and I would not under any circumstances be reinstated. I would have loved to know what it was I supposedly did. But after that, I thought this isn't a company I want to work with if that is an example of how they deal with their customers. I was planning to do a viral launch and decided to use another platform. I also was on the annual membership plan for all their products which I will not be renewing.
Response from Viral LaunchAug 3, 2018
I apologize for the poor experience. In an effort to protect the interests of our customers and prevent fraudulent activity, there are rigid policies in place when it comes to membership to the buyer group. Unfortunately, this occasionally affects a legitimate buyer. We are grateful you've given us a chance to earn your business with the annual membership. If there is anything we can do to continue to earn your business, please let us know. If you'd like to reach out to [email protected], our customer success team would be happy to provide more personal assistance.
Elizabeth M.
great team.they are always ready to assist.Customer service top notch.I felt valued as a customer..Quality and professional work. Thank you so much . i will continue to use your services .
Response from Viral LaunchAug 2, 2018
Thank you so much for the opportunity to continue to earn your business!
Ted L.
I did try the product launch a year and a half ago and it was a waste of money. The addition of Product research, market intelligence and keyword research are key for me.
Response from Viral LaunchJul 31, 2018
I'm sorry to hear that you didn't receive results from our launch campaign. If you're interested, we have coaches that would be happy to assist in any campaign. We strive to provide successful solutions for our customers. If you email the coaches at [email protected] they would also be happy to review your previous launch. We very much appreciate the positive feedback on our tools and we hope you're getting great value from them! We wish you continued success in your Amazon business!
Gabe
Did not get results I expected.
Response from Viral LaunchJul 31, 2018
I'm sorry that you didn't obtain expected results from our services. Please note that we offer free coaching assistance with our launch platform. If you reach out to [email protected], our coaching team would be happy to review your campaign and see if we can be of further assistance.