VIP Traveler connects travelers with the world's most extraordinary hotels & resorts. Our members use our services to to help them fulfil their travel goals.
VIP TRAVELER (viptraveler.com) (viptraveler.com) has 334 customer reviews on Five Star Index, with an average rating of 4.9 out of 5.
Also known as
viptraveler.com
Website
viptraveler.com
Category
Activities & Tours
Location
New York
Listed on Five Star Index
2026
About these reviews
Replies
The company replied to 33% of reviews.
Latest
Most recent review: October 2026.
Edits
Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
Score
This company cannot pay to remove reviews or change its score.
Everything was great. Form beginning to end, the process of booking was easy. At the resort we had the best service and everyone at the front desk knew about VIP Traveler. We loved it and wouldn't travel any other way unless it's through VIP Traveler.
RH
Rodney H.
The Bali trip with the Apurva Kempinski…
The Bali trip with the Apurva Kempinski and Padma Ubud resorts was outstanding. The Kempinski resort was beautifully designed with traditional Balinese architecture in the lobby areas which highlighted the facility. We stayed in an ocean front cliffside suite which was large and roomy with a personal plunge pool. Having club level access and amenities made the stay an oasis -- separate breakfast dining area and two hour Happy Hour each evening with free cocktails. The private one-day driver was great, but to reach most of the sights took 1-2 hours, so you need to plan carefully on outside excursions.
The Padma Ubud resort was definitely more for relaxation in the mountains. There is a wonderful pool for relaxation, and the food was great. Would have desired another 24 hours here since one day was spent sightseeing.
A massage was available at both resorts as part of the package and it was well done at both facilities.
TC
Tammy C.
Luxury and personalized care
Luxury and personalized care! Best vacation with no stress because vip traveler took care of any issues! And at a discounted fee for the hotels! Best deal!!!
GM
Gonzalo M.
Fantastic to work with!
Great deal, easy booking, and user-friendly user experience. I’m someone that typically asks a lot of logistical questions when it comes to big trips, so I am thankful for the way that VIP Traveler anticipates all of this and provides clear and thorough answers to all these questions during the booking process. Can’t wait for my next trip using VIP Traveler!
LM
L M.
We had a great time the resort and…
We had a great time the resort and staff were great. They welcomed us promptly. The resort was clean and smelled of mint and eucalyptus, food and drinks were good, the VIP packages was as noted, the butler was very accomdating and communicated frequent, not a high party place but party enough with activities all day, and the spa was lovely. We had a great time and would definitely go again and use VIP again.
JI
Jil
Exactly as promised.
As we settle in at home and reflect on our Bali trip, I have come to realize that everything VIP Traveler promised was exactly as they said it would be. Not once did we need to argue or even ask for anything they stated we would receive. They delivered everything they said they would. We will certainly travel with VIP Traveler again.
SO
Sandy O.
VIP Traveler CRUSHED IT in Thailand 5/5!
We used VIP Traveler for the experience of a lifetime in Thailand. We'd been wanting to go to Asia for a while but weren't ready to pull the trigger until we saw this experience. We had high expectations, and this greatly surpassed ALL of them.
Our hotel in Bangkok was 137 Pillar. We were treated like absolute royalty when we walked into the hotel. Without asking, we were upgraded to the top floor in a humongous suite with a 270-degree view of the city-it was extraordinary! The hotel had a full breakfast menu in an upscale restaurant every day, which was included in our package. There was a rooftop infinity pool that we were the only ones using with a full city view, and when we went to the bar, people were enthusiastic about helping us with where to eat and activities to do in the city.
We were given rides between all hotels and airports, and all transfers were seamless. We always had private transfers, and flights were made when requested.
The next stop was The Shore at Katathani in Phuket. I knew this was a beautiful place but had no idea we would be at a hotel that rivaled the one we stayed at in Bora Bora, and it was just as beautiful. Our room was sea-facing with a private plunge pool that included a free meal in the room that included steak and tuna, a tapas lunch in the room, and a floating afternoon tea. The pool at the room and all over the resort were PERFECT and pristine. We woke up in the am, sat up and were looking at the sea.
We got free drinks and more free meals than we could eat. There were tons of restaurants to choose from, and all of them had fabulous choices and delicious meals. The service here was also absolutely perfect. Our package included an amazing day on the Phi Phi islands, and it was a day we will never forget.
I'm super type A, so I did have questions before the trip, and I always got an email back right away, and my questions were always answered. They surpassed all expectations, and I cannot wait to take time off work to travel with them again. This was indeed the trip of a lifetime. If you saw this company on a scroll and weren't sure-you can be POSITIVE if it's Thailand, you will never want to leave. The VIP experience was the best I've had with a travel company by far.
CY
Christina Y.
We had an exceptional experience with…
We had an exceptional experience with VIP Traveler during our recent trip to Bali. The accommodations were luxurious, and the transportation services were efficient and seamless. The entire team was incredibly friendly and accommodating. The value for the price was outstanding, making it a truly memorable vacation. We will undoubtedly book with VIP Traveler again for our future travels.