VIP OutletReviews of vipoutlet.com

Sold a used dartboard as new with missing darts

I ordered a pretty expensive gift ($128) for my husband and they confirmed it would be here yesterday. Not only did it not show up yesterday! I emailed them several times, and all I got was some crummy email back,stating,"Please respond above the line for any help"! I tried doing this again, several times and yet again, NO RESPONSE!!! This company does not care about u or there reputation!!!! I will NEVER order from them ever again!

I bought AirPods 2 from Walmart, and the company VIP OUTLET sent me an old product (from 2022) with defects. I requested a refund and returned the product to the address that was on the envelope. Now they are saying that this address does not belong to the company and that they will not refund my money.

🛑🛑🛑🛑🛑PREVIOUSLY, I'VE PURCHASED FROM(VIPOUTLET) ON MANY OCCASIONS & HAD ZERO PROBLEMS, RECEIVED REFUNDS IN A TIMELY MANNER, NOW🛑THIS(VIPOUTLET)BUSINESS NEVER,EVER REFUNDS THEIR CUSTOMERS IN A TIMELY MANNER🛑THEIR REPLIES TO(ALL) NEGATIVE REVIEWS ARE (ALL) AI-BOT GENERATED🛑DO NOT WASTE YOUR TIME EXPECTING A QUICK REFUND FROM THE OTHER SITES(I.E.- WALMART.COM, EBAY) THEY ARE A(3RD PARTY)🛑WALMART.COM & EBAY WILL RUN YOU AROUND IN CIRCLES & EVENTUALLY TELL YOU TO TAKE IT UP WITH THE (3RD PARTY SELLER/VIPOUTLET)🛑PLEASE IMMEDIATELY DISPUTE THE CHARGES THROUGH YOUR CREDIT CARD🛑THAT'S THE ONLY WAY YOU'LL GET REFUNDED IN A TIMELY MANNER🛑RIPOFF BUSINESS THAT KNOWINGLY SHIPS DEFECTIVE PRODUCTS & PRAYS BUYERS WON'T GO THROUGH THE HASSLE OF BEGGING FOR A (RETURN SHIPPING LABEL)🛑50" FLAT SCREEN TV KNOWINGLY SHIPPED WITH A TERRIBLY CRACKED SCREEN.🛑 WAITING FOR A REFUND(POSSIBLY 120+DAYS)IDIOTS KNEW THE SCREEN WAS CRACKED(OBVIOUSLY)BEFORE THEY SHIPPED IT OUT!🛑PLEASE,PLEASE AVOID (VIPOUTLET) LIKE THE PLAGUE🛑YOU'VE BEEN FOREWARNED🛑YOU'LL FALL INTO A "BLACK HOLE" TRYING TO GET A REFUND FOR THE KNOWINGLY DEFECTIVE PRODUCTS SHIPPED🛑100% RIPOFF BUSINESS🛑🛑🛑🛑🛑

They canceled our order 3 days after we placed the order without any consideration of honoring the price the item was being sold at. I would not recommend this company at all!!

Very interesting they have new, used and refurbished. That's cool! Website was easy to navigate. Now we'll just see if it arrives when promised and in working order.

This company is a joke. Ordered a refurbished Milwaukee 12 volt orbital sander. First off I paid for the item well I didn’t pay them just to give em money. Finally after five days they got off there lazy rear and shipped the item. It came in a plastic bag with absolutely no protection. They think usps gonna put it in a baby seat and keep an eye on it the entire trip so it didn’t get beat to pieces? It come and of course doesn’t work so I contacted them and get a hateful response about return it and after they check it out then I’ll be refunded. I told them that I didn’t want a refund I wanted a working sander I need it for my business. So they again send another rude response saying that I would have to return it and after they check the item out then they’ll determine if they have a replacement to offer or just refund my money. Well I’m sure you probably knew it wasn’t working before you sent it to me. You took my money so how bout doing your job and not being a scumy business and send me a sander that works.?

window ac was damaged and returned to them may 9 2025 and i am still waiting for refund . contact with them stated that we are emailing to have the item checked in for 3 days in a row still no refund . i did find an open box air conditioner same model for sale on their ebay store . it was not there when i first ordered mine . the description of mine was new unopened box but you could see where the box had been re taped on the bottom of the box. i have since contacted ebay about the refund to no avail . had to contact my credit card company to dispute the charge