OL
terrible experience
I had a terrible experience with this company. They added a subscription to my account without my consent, and when I reached out to customer service to cancel it, I received no response. This lack of communication and transparency feels incredibly unprofessional and misleading. I would caution others to think twice before purchasing from this company.
Response from VioriMar 25, 2026
Hi there! Thank you so much for the feedback. We apologize for the poor experience you had. Sometimes emails get lost in spam or junk folders so we apologize you didn't see our response. We have our products clearly marked from the product page all the way to checkout if you selected the subscription option. There is a one-time purchase option right below the subscription option. We apologize if you didn't notice or intend to purchase a subscription. We are more than happy to make this right with you. Please send me your name and email address you used for the order and I can refund you. Reach out to [email protected]




