Vionic ShoesReviews of vionicshoes.com

I purchased the Vionic thongs SKU Aloe in size 5. When I received them, they were huge and apparently made for a wide foot. I wear a size 5 but I have narrow feet. I called the customer service and to my dismay, the shoes were last sale, meaning, I can’t return them nor receive a refund. I’m a woman on a fix income and the price of $68.19 is very expensive and now is a loss. Well Vionic you have failed the customer as there are no measurements given on the sandals. Unfortunately a lot of my shoes I purchased are via the internet, due to the small shoe size. My advice: don’t buy unless you have a detailed description of the item. This should include measurements. A person can measure the shoe and their feet to determine if they would fit!!! Shauna, the agent was excellent. She was professional and very apologetic. Sincerely, Evelyn Berríos Port Saint Lucie, Florida.

Do not buy anything at Vionicshoesnetherlands.com, we received wrong item and paid too much.

Their products are good but the company is badly let down by their customer service. They don’t respond to emails, don’t return calls

Love their shoes but do not buy from the company direct. Buy from Amazon or Peltz or any other shoe company that does exchanges. I have at least 30 pair of Vionic. Ordered a pair of their beach shoes from vionic.com instead Of Amazon or Peltz which is my typical. The beach shoes have the same support as dollar store flip flops and don’t stay on as they are very very wide. Tried to exchange them and the company refused since they were on sale. Will never buy from them again. Would give them a 0 rating if I could.

I love the product, however, I submitted an order and realized after I sent it, that one pair was the wrong size. I immediately contacted customer service, as the order was still pending and they refused to change the size of that pair. For a company that sells a higher priced item, I find that totally unacceptable. I wasn't trying to cancel the order, I just wanted the size changed.

Vioniczapatos - This is a Spanish web of Vionic shoes. Beware, the payment is charged in USD and the receiver is the company in Hong Kong. I was informed by my bank that this company is blacklisted as scam so I had to block my card. --- Esta es una web española de zapatos Vionic. Cuidado, el pago se cobra en USD y el destinatario es la empresa de Hong Kong. Mi banco me informó de que esta empresa está en la lista negra de estafas por lo que tuve que bloquear mi tarjeta.

Too bad I can’t give a -10. I wish I read these customer service ratings BEFORE I bought them. After going through foot surgery my Dr said to buy Vionic. Ordered 4 pair. All said 9 1/2 on the box. 2 fit 2 I couldn’t even get my foot into! Friend said sizing is hit or miss, REALLY?! Who makes shoes that aren’t the size it says in the shoe? OH! VIONIC DOES! Sales person said “if people ask” we will tell them the shoe is sized differently! I said who asks if the shoe is different than what it says on the shoe? I can’t return them because they were on sale. I will tell my Dr not to tell people to buy Vionic shoes! BUYER BEWARE!!!

I ordered with vionic netherlands in euros and was charged in USD. After weeks i received a €5 Nike cape from China. They said they shipped the wrong item and shoes where no longer available. I could have 35% of my money back. Total scam.