vilno.coReviews of vilno.co

Don't BUY!!! This chair is not suitable for male. Balls will get hurt from this chair. And the design of swinging can hurt my feet easily

The chair is great! The material is great and their customer support has been very helpful and friendly when I had questions about assembly. Very happy with this purchase.

This chair was extremly useful during long periods and late night study sessions. With a normal chair my back usually used to hurt after about 30 minutes, but with this chair I was able to work as long as i wanted to without getting any back pain and improving my posture. Its even comfortable.

I am so impressed with my Vilno kneeling chair! The qualityy is exceptional, and it has greatly improved my posture and comfort while working. The customer support specialist went above and beyond to ensure my satisfaction. The delivery was incredibly fast, and I got a great price on sale. Thank you, guys!!

I used to suffer from terrible back pain due to sitting on a regular chair all day at work. But since getting a kneeling chair, it's been a game-changer! The cramps have vanished, my core strength is improving, and overall comfort has skyrocketed. Thanks vilno for the chair!!!!

I'm over the moon with my Vilno kneeling chair! It's proper comfy and does wonders for my posture. Big thanks to Lisa Baker for the stellar customer service. The delivery was quick as a flash, and snagged it at a cracking price on sale

Where do I even begin? The Vilno kneeling chair has been a game-changer for me. The craftsmanship is outstanding, and the design provides the comfort of active sitting. The customer support specialist, Lisa deserves special recognition for her exceptional assistance. She was knowledgeable, andd patient, and went out of her way to address all my queries. The delivery was lightning-fast, and I couldn't believe the great price I got during the sale. Vilno has truly exceeded my expectations, and I highly recommend their kneeling chairs to anyone seeking a superior seating experience. Thank you, Vilno, for creating an incredible product and for your outstanding service!

I really wanted to like this chair, but my experience is similar to the other lower rated ones here. The first chair arrived on time, but the measurements were off and could not be assembled. When I queried this, the customer adviser ignored my concern (photos were included) and directed me to the instructions on the website, as if that wasn't the first thing I did. When I followed it up, I was sent another chair, which to their credit was promptly sent. However, they completely ignored my request for the first chair to be returned (what am I supposed to do with a faulty chair?), and did not let me know when the new one arrived, so I couldn't have swapped it with the courier, even if that were allowed. I will say the customer service felt very poor, given they're supposed to pride themselves on this. In the end, I only could put together the second chair, mixing and matching the different parts of both chairs. There doesn't appear to be any uniformity, some holes seem misshapen which really added more time assembling it and the paper instructions, vs the ones online all seem slightly different, like they've not updated instructions with perhaps older versions of the chair - definitely not worth the £400 (though I got this on sale) it's supposed to be worth. Much of this felt low quality. As for usability, it says it's OK for people over 6' but that honestly feels like false advertising. I'm just under 6' and can only just about use it. It's very uncomfortable and doesn't feel steady enough. I'd like to return both chairs - the faulty one and the second, but the way the customer service has been, I'm not sure if that will even happen. I definitely think it's immoral to charge a shipping fee for returns, which is what their website says. A very disappointing experience, that hasn't been worth the time/money