Rakuten VikiReviews of viki.com

I LIVE for Viki all my favorite shows are on here, all the shows I can't get anywhere else. But every once in a while after buying Viki pass plus and having it auto renew every September, the Viki company for reasons unknown to me charge me out of the blue, this time it was 2 days ago, for 9.99 and I can't find out why, or their automated beta chat is so stupid, you can't get ahold of them. REALLY 9.99 to lose 109.00 every year. So I go back to commercials and a few less programs. You don't take money out of my account without telling me why. I'm sure I made a mistake or something but you won't even tell me, will this be one time I accidently poked on something that costs? Will it be monthly, I really hope not, but the not knowing is going to cost YOU too. EDIT UPDATE: So THERE IS NO PHONE SUPPORT. THERE IS NO CONTACT. IT WAS MONTHLY FOR 3 months. SO I had to find out myself, my bank said since I had a VIKI account maybe the service went up, BUT NO.... That was not the reason, it turns out I had to find out on my own, wracking my brain, I thought did my daughter who was NOW grown and moved out reactivating her account and they were charging me since she was a minor living at home when the account was initiated? I couldn't remember the account, so I called my daughter and asked her, she looked it up and said the last 4 of the card is XXXX I saidmy card, she was so embarrassed, that is why they are charging me. She was shocked and horrified that for 3 months, they had been charging and still had my account number. She hadn't used that account for 3 years and reactivated it. NO customer service, using a stored account number inactive for over 3 years and no way to tell me why they were charging my bank. No communication. Just some BS AI computer, spouting sorry you are having trouble. No wonder my bank has VIKI on the scam alerts. Good thing I remembered I opened my daughters account when she lived at home over 5 years before. Otherwise they would still be charging me. Make sure you delete your card number when you leave.

I’m new to Viki and I can start by saying that I obtained a pass subscription of 8.33 and is still watching ads, make it make since? I paid for an upgrade in my subscription to watch this movie without the ads and I am still watching the movie with the ads. I have viewed 6 ads in less than 10 min each being 1 min long, this company is a joke. Why waste your time and money.

Ce site est très bien les sous titrage ce sont des bénévoles qui travaillent dessus la seul chose il faut patienter et patienter et dire merci pour leurs travail 👌🫰👏☺️

I've never heard of this website before but they attempted to bill an almost brand new credit card of mine for the odd total of $1.00 today (and I'm reading on their site that it looks like the minimum monthly subscription fee is $4.99) (?). In any case, I had to have my card canceled and a new one issued. It looks as though someone obviously managed to steal my cc info, but what the $1.00 charge was for remains a mystery to me.

I don't like that you cannot skip the intro and choose to skip it on all the epidotes like they do on IQIYI. Netflix allows you to skip the intro. Also, allot of the episodes have no sound. Also, I don't like that you cannot fast forward and not see where you are fast forwarding too. I can fast forward on both Netflix and IQIYI and see where I am going.

Je suis extrêmement déçu de commencer à regarder une série et d’un seul coup plus de sous titre de traduction en français ! J’ai fais le constat sur plusieurs séries et c’est très frustrant ! Je ne comprends pas la démarche de Rakuten Viki ! Dommage ça décourage de reconduire un abonnement

Je ne critique pas le prix qui n'est pas cher beaucoup de séries malheureusement pas traduite en français ou à moitié traduite ne mettez pas les séries en cours de traduction Je sais que ce sont des bénévoles mais qu'elle finisse de traduire une série entièrement avant d'en commencer une autre Cela fait plusieurs mois que des séries sont à moitié traduite J'en ai ras le bol Cela va faire un an que je le wiki passe qui ne sert à rien finalement puisqu'on ne peut pas regarder les séries Je ne parle pas ni anglais ni chinois ni coréen

They will keep charging your card EVEN after you cancel your credit card and change account number. They are the worst!!! Do not even think about it!!!