VIDA SelectFinding your person shouldn't feel like a second job. VIDA Select is modern matchmaking for professionals who refuse to settle. Your dedicated matchmaker draws on our internal database of vetted singles and an active scout network, then handles the searching, screening, and scheduling. You see detailed profiles and photos before meeting anyone. No blind dates. No surprises. Since 2009 we've created 11,000+ relationships, with 82% of clients meeting someone special within 90 days. You approve every match. We handle everything else.
VIDA Select (vidaselect.com) has 457 customer reviews on Five Star Index, with an average rating of 4.7 out of 5.
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KM
Kedi and her team helped work on profile and find the correct pictures and use your voice in the process. I’m talking with multiple potential dates now.
Response from VIDA SelectFeb 15, 2023
Hi KM, this is wonderful to hear! I'm glad you've experienced the way we work and have seen the results. Thank you for trusting the process and letting us help you find your special one! - Kedi
Wade
After considering it for some time, I decided to enter the challenging world of online dating. There are a dozen or so online dating apps and websites, so many, that it seemed overwhelming. So, I decided to get some help. I hired VIDA Select as my matchmaking guru. Having one agency and a team seemed like the best option. Au contraire. Doing some online research, I discovered that online dating is like a horse race. Guys want to get to the finish line and to the date as soon as possible, whereas gals treat it like a pony ride, seeking comfort over speed. Somewhere in this Venn diagram lies the happy middle. I never got there. First, I got 0 dates. Zip. Nada. A big fat goose egg. Considering that I live in one of the top ten largest cities in the United States, zero is an absolutely horrific result. Quasimodo does better (and he’s dead). Naturally, you assume, that I turned down a lot of available matches. Well, let me tell you, I didn't turn down a single match and I still got bupkis. Another excuse might be that I’m an aged elder and I only wanted to date girls in their early to mid-20s. True, I am old (middle-aged) but my age range for prospective partners was from mid-30s to mid-50s, then later revised up to my own age. Still, I got no dates. Second, the price point. $1,195.00 for the matchmaking service. Pretty steep, but I hoped to get at least two dates and then re-evaluate whether or not I wanted to go for a second month. This upfront cost bought me an hour long telephone interview with a matchmaker, style sheets for icebreakers and the tone of my profile bio. But first, I needed pictures taken by a pro. I was charged an additional $415.00 for this service from which five pictures were deemed worthy enough to post on my profile. That’s $83 per snapshot. Is it getting hot in here, or is it just me? But wait, there’s more. VIDA suggested I boost the dating apps they selected. This added an additional $180.00 to the startup cost. That rounds up to a total cost of $1800.00. Is the A/C even on? Third, the service. This was perhaps the biggest let down of all. I expected this company, after 14 years in the business, to be fluent in talking to singles looking for a partner. I expected quips and witticisms to rival Oscar Wilde, instead, I got inane small talk. If my ghostwriter at VIDA Select was a horse, its name would be Slow-Poke, favoring comfort and lacking speed. As I understand it, when you get a match in online dating, your goal should be to push for a date or a phone number within a week, take any longer, well, then you’re just a pen pal. I watched helplessly, as my matches drifted into the ether. Fourth, the setup. It took a ridiculously long time for VIDA to get my profiles up on the dating apps. There were technical problems that were never resolved, or I had to take care of myself. Knowing that January is the most popular month for online dating, I contacted VIDA in early December to get the ball rolling, but ultimately my profile didn’t go live until January 24th practically missing the whole month. Oy! Perhaps I’m an anomaly, and my experience is atypical, and all of these excellent reviews that VIDA Select has garnered on Trustpilot are real. (Log in to read Trustpilot’s warning about any company, I wish I had) The race goes on, place your bets. As for me, I’m out. Never got out of the starting gate.
Response from VIDA SelectFeb 22, 2023
Hi Wade, Rosalia from Client Success here. We exchanged a couple of emails while you were in service, and I reached out to touch base after I saw this posted. I’m disappointed I haven’t heard back from you! When I started looking into your accounts, I did find some unusual team communication and IT issues. That leads me to qualify your experience as an anomaly, like you said, and unfortunately not representative of the high quality of service we pride ourselves on providing. I’ll address your concerns as you laid them out here: Regarding your results, we were in the process of setting up a date with a woman from Bumble and had recently asked another woman for her phone number. She hadn’t responded yet when your service ended. With the woman from Bumble, for example, we were in the middle of some back and forth with her about what time would work for both of you. I’m hopeful when you took over that conversation you two were able to agree on a time! As far as the price point, we are actually one of the more economical higher-end matchmaking services out there. The industry standard is usually a few thousand dollars per blind date, with a contract of at least 6 months. We allow our clients a flexible month-to-month subscription as well as the ability to approve or decline the matches we make for them. With regards to pro photography and dating platform add-ons, part of our job is to make best practice recommendations for what clients can do to increase the likelihood of attracting the kind of matches they’re most interested in. This is all actionable advice you can continue to use, even after you’ve left the service! We recommend only using a 4-6 photo lineup on the various platforms for ALL of our clients, choosing the best options from the shoot and candids submitted. It's unlikely for any client that more than 5 pro photos will be chosen for the final lineup, as we prefer a mix of pro & candid images. And you get to keep and use all of the pictures included in your pro photo package! Regarding the dating platform upgrades, some platforms aren’t even operational without a subscription. For the optional boosts, we have found over the years of tracking client performance that clients with paid subscriptions typically see better results than clients without. So I don’t think this is really a fair critique, but I can certainly see why you might have included it given your other frustrations. Third, your experience. Our processes are based on over 13 years of experience and observing what’s worked and what hasn’t, and what we currently have in place is highly effective for getting our clients out on dates. That said, I unfortunately found some communication breakdown and lack of proactivity on our side. Some of the messaging delays were primarily due to a lack of timely communication from your Matchmaker. For this we sincerely apologize, and we’re addressing what happened internally. Finally, we project 10 days between the start of service when you speak to your Matchmaker and when we are able to take your newly optimized profiles “live”. For our clients who get photo shoots, the setup time can vary given the photographer and client schedules lining up. In your case, things were moving a little slower given we were onboarding you over the holidays. Plus, as I understand, you were waiting on some online clothing purchases to arrive and had your car in the shop. Life! I do see that the edits done to your photos took longer than usual and this was a preventable delay on our side, as well as some unusual issues around your account verifications which I know were frustrating and our IT team has since been able to troubleshoot and correct for moving forward. I agree your experience wasn’t representative of what most of our clients love about us, and I’d still like the chance to talk to you about what we can do for you. Feel free to write me back so we can connect over the phone and discuss this further!
Anonymous
Nordika is extremely responsive and helpful, and streamlines everything for an amazing experience! Highly recommend
Response from VIDA SelectFeb 16, 2023
Thank you so much for your kind review. It is an absolute pleasure to work with you and looking forward to all we can achieve together. - Nordika
jptermInsuranceRate.com
Tara Baldwin and her team were great to work with. They exceeded my expectations. I totally recommend them.
Response from VIDA SelectFeb 10, 2023
You were a pleasure to work with and I wish you all the best in your new relationship! - Tara
Trey
Ashtarina and team were amazing. Vida did a great job picking a photo line up for me, and put together a stellar profile that attracted many matches. In less than 3 weeks, I had more phone numbers and dates than I could handle. I have found my match after just a few of the dates. I couldn't be happier.
Response from VIDA SelectFeb 8, 2023
Hi Trey 🙂 Thank you for the positive and heartwarming feedback! It was really amazing working with you and sending you out on those dates 😉 We're ecstatic that you've found your match and that we've played a part in your happiness! Warm wishes, Ashtarina & Team 💜
Happily D.
Jessica was amazing. She and the whole team were super organized and thoughtful every step of the way. Loved their positive attitude and creativity. Made the whole experience fun!
Response from VIDA SelectFeb 9, 2023
It was amazing helping you through this journey. Thank you so much for trusting me and I cannot wait to hear all your future love stories ❤️ Jessica
Happy C.
I have paid thousands of dollars for matchmaking services that were deceptive and led to dead ends and a waste of time! Shyne Gabriel has been so easy and fun to work with, I am happy with the photos by the team and their work saved me tons of time sifting through profiles! I have now found someone who brings me hope that there is a chance at finding the needle in the haystack!
Response from VIDA SelectFeb 11, 2023
We are glad that we've helped you finally find that needle in the haystack. So lovely 😉 Thank you, Happy Customer and I wish you all the best in your new relationship! ❤️ Shyne
Renee R.
Wow! Really impressive service. It's like having a dating coach/expert and a virtual assistant all rolled into one. I hadn't had a date in 27 years and was nervous about the whole online process. VIDA took care of everything, scheduled me a slew of dates, and I've already found someone who made me want to shut it all down to pursue. Amazing experience.
Response from VIDA SelectFeb 6, 2023
Renee, thank you for the amazing review! Taking the stress out of online dating is why we're here! 🙂
