Vicrez.com Reviews | Read Customer Reviews of vicrez.com

Vicrez.com Reviews | Read Customer Reviews of vicrez.com

Vicrez.com reviews

315 approved reviews, newest moderated first

Mike V.
Jun 17, 2022
BOUGHT $800 IN VINYL
BOUGHT $800 IN VINYL , DISCOLORED NO GOOD CRAP!! CUSTOMER SERVICE IS NON EXISTANT!
Response from Vicrez.comOct 9, 2025
Mike, we’re really sorry to hear about your experience with the vinyl and the frustration you faced trying to get help. That’s not the level of quality or service we want anyone to experience. Since then, we’ve improved our material inspection process to prevent discoloration issues and strengthened our customer support response times. We truly appreciate your feedback and hope to have the opportunity to show you how much things have improved.
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frank P.
May 2, 2022
Great & Helpful company
Great & Helpful company. I always get great customer service from Kat & Irdwin, very friendly and helpful people, since im local they help me install my parts. I have bought multiple items for my C6 corvette and love the look and the quality of the product. I would definitely be buying more products for my vette!
Response from Vicrez.comOct 9, 2025
Thank you so much, FRANK! We’re thrilled to hear how happy you are with your Corvette’s upgrades and that Kat and Irwin were able to make your experience smooth and enjoyable. We truly appreciate your continued trust in Vicrez and can’t wait to see what you add to your build next!
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Ahsan A.
Apr 20, 2022
C8 Corvette Side Skirts
Very good customer service and willing to help out on everything! Received side skirts from them but the install directions could be improved. Quality of the products is definitely there though.
Response from Vicrez.comOct 9, 2025
Thank you for the great feedback, Ahsan! We’re really glad you’re happy with the quality of your side skirts and that our team was able to help along the way. We also appreciate your note about the installation instructions we’ve been improving our guides to make installs even easier. Thanks for choosing Vicrez for your build!
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Viorel C.
Apr 19, 2022
Don't buy carbon fiber products from them
I'm very dissatisfied with this purchase of my carbon fiber diffuser, after a couple months the product seems to be getting warped and damaged from the heat. Fitment is also bad. no matter how hard I try the top clips don't hold well and you are able to see a gap at the top. I would recommend spending a little more and getting a better product. The carbon fiber parts they sell seems very cheaply made and will not stand the test of time.
Response from Vicrez.comOct 9, 2025
Viorel, we understand how disappointing it must have been to see your diffuser warp and not fit as expected after such a short time. That’s not the kind of experience we want anyone to have. Since then, we’ve refined our carbon fiber production process to increase heat resistance and improve overall fitment consistency. Your feedback helps us continue improving, and we’d love the chance to show you how much the quality of our products has advanced since your purchase.
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Sandy H.
Apr 14, 2022
Scammers
Reported Vicrez to Federal Trade commission for fraudulent activities. This merchant delays sending customer’s orders and prolonged processing returns and they had til this day have not issued a refund. The order was from Nov 2021. Be advised- do not deal with this company and save yourself the frustration.
Response from Vicrez.comOct 9, 2025
Sandy, we’re truly sorry for the experience you had back in 2021. We understand how frustrating it must have been to wait so long for both your order and your refund. Since that time, we’ve completely restructured our customer service and returns process to make sure refunds and replacements are handled quickly and transparently. We take all feedback seriously and are committed to earning back the trust of customers who had negative experiences in the past.
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Vinnie P.
Apr 13, 2022
I’ve worked with Vicrex many times in…
I’ve worked with Vicrex many times in the past and they always provide great service. I’m installing a wide body kit I bought from them for my 17 Charger HC and after the paint it looks amazing.
Response from Vicrez.comOct 9, 2025
That’s fantastic to hear, Vinnie! We’re thrilled that your widebody kit came out amazing and that you’ve continued to trust Vicrez over the years. Your support means a lot to us, and we’re excited to keep being part of your Charger’s journey!
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Monte K.
Apr 9, 2022
I ordered my wheels on November
I ordered my wheels on November, still no wheels in April. What is worse is that they were still fighting to keep my money from Paypal. Garbage company!
Response from Vicrez.comOct 9, 2025
Monte, we’re really sorry to hear about your frustrating experience with that order delay and refund process. Waiting that long without resolution would upset anyone. Since 2024, we’ve made major changes to our fulfillment and refund systems to prevent long waits and ensure smoother resolutions. We truly regret that your experience didn’t reflect the service standards we hold today.
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jtL
Apr 9, 2022
Absolute worst company I have ever…
Absolute worst company I have ever dealt with ever. I bought a carbon fiber hood from them, advertised as a VIS brand which is a top quality brand, received a knock off poor quality hood! Item was returned 3 weeks ago! Makes the customer pay for return and restocking fee for their screw up. Now they are giving me every excuse in the book to delay my refund. Do not spend your money at Vicrez! I have no idea how this company is still in business. I might have to take legal action against them for fraud, I just hope they do the right thing and refund me. Definitely would not recommend anyone to do business with them!
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