Vicrez.comReviews of vicrez.com

Response from Vicrez.comAug 21, 2026

Hello, Thank you for bringing this to our attention, and we sincerely apologize that your Dodge Demon hood arrived with dents and damage. This is certainly not the experience we want for our customers. We’d like the opportunity to look into this and make it right. Please provide us with your order number, or email our support team at [email protected] with your order details and photos of the damage so we can assist you further. We appreciate you bringing this to our attention and hope we can resolve this for you.

Response from Vicrez.comFeb 26, 2026

Dear Michael, Thank you for taking the time to share your feedback. We’re sorry to hear the diffuser did not meet your expectations. Our products are designed to fit the specified applications when installed according to proper procedures, and 3M tape is not always included as installation methods can vary depending on preference and setup. That said, we understand how frustrating fitment concerns can be. Regarding appearance and finish, we strive to maintain consistent quality standards, and feedback like yours is important to us. If there are molding defects or fitment concerns, we always encourage customers to contact us directly so we can review the issue and determine an appropriate resolution. We truly value your input and appreciate the opportunity to improve. If you would like us to take a closer look at your case, please feel free to reach out to our support team directly ([email protected]) with photos and order details so we can assist further. We truly value your feedback and the opportunity to improve.

Response from Vicrez.comFeb 20, 2026

Dear Customer, We are most distressed to see feedback and wanted to personally reach to you to see what we did wrong in order to better assist you. Please shoot us an email with your Order ID to [email protected] We would greatly appreciated if we could please hear back from you. Here at Vicrez our customers are top priority Best regards, Vicrez Customer Support Team

Response from Vicrez.comFeb 2, 2026

Dear Luiji, Thank you for your feedback. We’re sorry to hear that the packaging did not meet expectations and that the product was damaged during transit. That said, we’re glad we were able to address your concerns promptly and assist you. Your experience helps us improve, and we truly appreciate you taking the time to share it. Best regards, Vicrez Customer Support Team

Response from Vicrez.comJan 7, 2026

Hello, Thank you for sharing your feedback with us. We sincerely apologize for this situation and for any inconvenience it may have caused. Your observations regarding the packaging and shipping method have already been shared with the appropriate team, as we are always looking for ways to improve and provide better protection for our products in the future. We truly appreciate your understanding and are glad to hear you are overall satisfied with your purchase. Best regards, Vicrez Customer Support Team

Response from Vicrez.comJan 15, 2026

Dear Nathaniel, We’re sorry your item arrived without adequate protection and with scuffs — that’s not the experience we want for our customers. Please reach out to us directly so we can review your case and make this right. Thank you for your feedback.

Response from Vicrez.comOct 7, 2025

We are very sorry about the missing tools and poor follow-up, Christian. Waiting and not receiving part of your order, especially after being promised replacements, is frustrating. Since then, we have improved our inventory tracking and fulfillment accuracy to prevent issues like this. We appreciate your honesty and would love another chance to provide the complete experience you expected.