VibeHaus is a trusted destination for distinctive, high-quality furniture and homeware. We understand that furnishing a home can be a significant investment. At VibeHaus, we are committed to offering stylish, well-crafted pieces that bring individuality to your living space, all at an accessible price point. Our goal is to empower every customer to design a home they love, without compromising on quality or budget.
VibeHaus (vibehausliving.com) has 53 customer reviews on Five Star Index, with an average rating of 4.7 out of 5.
Also known as
vibehausliving.com
Website
vibehausliving.com
Category
Home Goods Stores
Listed on Five Star Index
2026
About these reviews
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The company replied to 11% of reviews.
Latest
Most recent review: October 2026.
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We were a little nervous getting a replica sofa (as we’ve been burned before by scam furniture websites) but couldn't be happier with our purchase. Julia has been excellent at communication throughout the whole experience and answered all our questions putting our minds at ease. The website is clear that some products are manufactured in China, which made us a bit apprehensive but we are really happy with the quality and look for the price. It arrived more quickly than we anticipated and it's also very comfortable to sit on which is the cherry on top!
We look forward to our next Vibehaus purchase 🥰
FD
Federico D.
Bought a sofa 2 months ago. Never arrived
I bought a sofa from VibeHaus for more than €1200 on March 21, 2026, together with two side tables. The tables did arrive, but they are low-quality plastic products and definitely not worth the price.
The real issue is the sofa. More than two months later, it still has not arrived, and nobody can clearly tell me where it actually is. The tracking has been inconsistent and confusing for weeks, showing movements between Spain and China, and customer service keeps giving vague answers and unrealistic delivery estimates.
They openly admit they cannot control the delivery timeframe, even after 50+ days. That is unacceptable for such an expensive purchase.
At this point, the package appears to be stuck somewhere in China again after already reaching Spain once. If this is how they handle shipping, I honestly worry about what would happen if the sofa arrived damaged or had quality issues. You would probably be left completely alone.
Customer service does respond, but mostly with generic reassurances and no concrete solutions.
Also, despite the branding, these products are manufactured and shipped from China, not Europe, and delivery seems completely unreliable. Based on the quality of the tables I received, I also started questioning the quality of the rest of their products.
In my opinion, this is a risky company to buy expensive furniture from. I would strongly recommend buying from a company with actual stock and reliable logistics instead of gambling with months-long delays and unclear tracking information.
Now I am waiting to see whether they refund the full amount or simply continue delaying the process.
Response from VibeHausMay 22, 2026
Hi Federico,
Thank you for updating your review and for sharing your experience openly.
I completely understand your frustration regarding the longer-than-expected delivery time for the sofa, especially for a purchase of this value. While your side tables were delivered successfully, the sofa shipment has unfortunately experienced unexpected international logistics delays during transit, which we agree has not been ideal.
I would however like to clarify that the shipment is still active and has not been lost, and our support team has continued replying to your messages and checking in with the logistics partner throughout the process.
Regarding the side tables, the material is listed as ABS directly on the product page specifications before purchase, as these pieces are intentionally designed with a lightweight molded construction and specific finish.
We would also like to clarify that VibeHaus openly states on the website that we work with international manufacturing partners in Asia for part of our production and fulfillment. This is clearly communicated throughout the website.
Additionally, many higher-end sofas and larger furniture pieces today are produced made-to-order rather than held as warehouse stock, which can unfortunately make international delivery timelines less predictable in certain cases.
International furniture shipments can also occasionally experience inconsistent tracking updates while moving between transit hubs and customs processing.
At this stage, we are still actively monitoring the shipment and waiting for the latest logistics update regarding the final transit movement. As soon as we receive new confirmed information from the carrier, we will update you directly.
We genuinely understand how disappointing delays can be when waiting for a larger furniture piece for your home, and we will continue supporting you until the matter is fully resolved.
DA
Daniel
Let’s start with the good
Let’s start with the good. Communication is prompt, friendly and forthcoming. Deliver was timely and done with care. The designs are unique.
The not so great: Price & Quality. The delivered item (Zuru Lamp) was rather cheap and plasticky (Origin China). The shop pictures, price, and the brand itself suggests otherwise. Given these considerations, the price, even including discounts, seems steep. One will likely get similar quality at a much better rates otherwise.
Hence, I will likely not buy here again.
Response from VibeHausMay 22, 2026
Hi Daniel,
Thank you for taking the time to leave honest feedback and also for mentioning the positive experience with communication, delivery, and the uniqueness of the design.
We are sorry to hear that the Zuru Lamp did not fully meet your expectations in terms of material feel and perceived value. The materials and specifications, including the ABS globe construction, are listed on the product page before purchase, and we also provide real-life product videos to help customers better understand the finish and appearance before ordering.
We also openly communicate that part of our production is carried out with manufacturing partners in Asia.
That said, we completely understand your perspective, and feedback like this is genuinely valuable for us as a growing brand.
If you ever have any questions or concerns in the future, you are always welcome to reach out to us directly at [email protected].
DR
Darryl R.
Good quality and quicker than expected
Delivery was earlier than said it would be and the items came well protected and in good time.
Really good quality and very comfortable sofas
CM
Christos M.
Nice experience
Delivered in time! Great communication with support and the Sofa is just awesome. Was sceptical in the beginning but I was taught better
LM
Lara Mai Vo V.
Highly recommended
Totally in accordance with expectations, even better. The fabric is super soft, the quality is impeccable, highly recommended!
The delivery was a bit slower than expected, but the customer service (Julia!) is perfect, quick and helpful.
AN
Alexandra N.
Product did not match the images
Product did not match the images or material description shown on the website. While slight variations are mentioned, the differences in colour, texture, and overall finish were significant and go beyond what could reasonably be expected.
The item received does not closely reflect the product presented online, particularly in terms of material appearance and colour.
As the product is sold as “made to order,” returns are not accepted, which leaves no clear resolution pathway even when there are noticeable discrepancies between the listing and the delivered item.
Cannot recommend.
Response from VibeHausApr 27, 2026
Hi Alexandra,
Thank you for sharing your feedback.
We’re sorry to hear the ottoman did not meet your expectations.
To clarify for future readers, this ottoman ordered was a made-to-order white bouclé ottoman intended to match an existing sofa not purchased from us. The item delivered matched the model, material, and colour selected at the time of purchase and arrived as described.
Matching a new ottoman to an existing sofa from a different brand can be difficult, as white bouclé tones, texture, and finish can vary significantly between manufacturers and brands, even when the same material name/color is used.
This is why we always highly encourage customers to reach out before purchasing if they are trying to match colour, texture, or finish with an existing piece, as we are happy to provide additional photos and guidance.
In this case, no request for additional photos or material confirmation was made prior to ordering.
As clearly stated throughout our website and in our refund policy, made-to-order products are non-returnable once production has started, unless the item is defective. In this case, the item delivered matched the order placed.
We always aim to support our customers fairly while respecting the nature of made-to-order furniture and our clearly stated policies.
JV
Josip V.
Excellent customer support and great product
I am very satisfied with the sofa I purchased. The quality is great, but what really impressed me was the customer experience. We ran into a few issues with the transport, but the support team responded immediately. They were incredibly understanding and solved the problem right away. It’s rare to get such a fast and helpful response—I really felt heard as a customer. Highly recommended!
