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Viabenefits Reviews | Read Customer Reviews of viabenefits.com

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Insurance
Viabenefits

VI

ViabenefitsReviews of viabenefits.com

2.4310 reviews
Insurance

VIViabenefits2.4

Reviews310 About Contact

Overall score

2.4 out of 5

Poor

Average of 310 reviews

Distribution

5★32%
4★2%
3★1%
2★3%
1★62%

What customers rate

Detail scores appear once 5 customers have rated them.

Contact & location

viabenefits.com

About Viabenefits

Viabenefits is listed under Insurance.

Viabenefits (viabenefits.com) has 310 customer reviews on Five Star Index, with an average rating of 2.4 out of 5.

Also known as: viabenefits.com
Website: viabenefits.com
Category: Insurance
Listed on Five Star Index: 2026

About these reviews

Replies: The company replied to 2% of reviews.
Latest: Most recent review: October 2026.
Edits: Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
Score: This company cannot pay to remove reviews or change its score.

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Viabenefits reviews

Showing 98 reviews with 5 stars · Clear filters

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Brenda
Aug 14, 2026
Complicated Case
I had a complicated situation with reimbursements and the person at VIA Benefits took the time to research the situation and create a case for me to get my reimbursements released. I appreciated the help.
Report
David K.
Aug 14, 2026
Reimbursement Questions for monthy prescription expense
Rene was helpful in answering my questions.
Report
pat J.
Aug 13, 2026
Great Customer service!!!
Great Customer service!!!
Report
Carla R.
Aug 12, 2026
Very helpful
Very helpful, esp the chat using the live agent. Answered my question completely and quickly.
Report
Eleazar F.
Aug 7, 2026
Jamila very knowledgeable, professional person
Jamila , was very knowledgeable and professional, shared great information and support with my questions regarding my HSA account
Report
Richard C.
Aug 7, 2026
My chat assistant was fast & through
My chat assistant was fast & through. giving me a through & a compete explanation of of my question
Report
Ed F.
Aug 7, 2026
They answered all of my questions in a…
They answered all of my questions in a timely manner
Report
Anita
Aug 6, 2026
Always helpful
Aalysa was very helpful and answered all of my questions professionally. Everyone I've chatted with online has been very helpful and knowledgeable.
Report

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