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Viabenefits Reviews | Read Customer Reviews of viabenefits.com

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Money & Insurance
Insurance
Viabenefits

VI

ViabenefitsReviews of viabenefits.com

2.4310 reviews
Insurance

VIViabenefits2.4

Reviews310 About Contact

Overall score

2.4 out of 5

Poor

Average of 310 reviews

Distribution

5★32%
4★2%
3★1%
2★3%
1★62%

What customers rate

Detail scores appear once 5 customers have rated them.

Contact & location

viabenefits.com

About Viabenefits

Viabenefits is listed under Insurance.

Viabenefits (viabenefits.com) has 310 customer reviews on Five Star Index, with an average rating of 2.4 out of 5.

Also known as: viabenefits.com
Website: viabenefits.com
Category: Insurance
Listed on Five Star Index: 2026

About these reviews

Replies: The company replied to 2% of reviews.
Latest: Most recent review: October 2026.
Edits: Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
Score: This company cannot pay to remove reviews or change its score.

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Viabenefits reviews

Showing 98 reviews with 5 stars · Clear filters

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R D.
Aug 28, 2026
Very informative and helpful
Very informative and helpful
Report
John H.
Aug 27, 2026
Contacted and chat with Rene
Contacted and chat with Rene. She promptly provided me the information that I needed.
Report
SHARON F. M.
Aug 27, 2026
This website and experience has been…
This website and experience has been the easiest to navigate and get answer very easily! THANK YOU. Especially nice for senior citizens!
Report
Janell H.
Aug 27, 2026
Chatted with Eveyln online
Chatted with Eveyln online. She was extremely detailed in her answer to my question which I very much appreciated.
Report
Anne M.
Aug 27, 2026
Via Chat
I used the chat feature in the Via website after attempting to get my question answered via a help ticket to no avail. Wait time on chat was 16 minutes. Once connected, Rene had the answer to my question. She was professional, knowledgeable and our entire encounter maybe took 5 minutes.
Report
Elizabeth H.
Aug 26, 2026
Questions asked readily given a very…
Questions asked readily given a very courteous reply. Help given beyond any boundaries.
Report
Robert H.
Aug 26, 2026
Timely
Timely, accurate information
Report
Duane T.
Aug 24, 2026
After going through the mandatory chat…
After going through the mandatory chat bot, I was able to chat with a human and my question was answered within minutes. Great job!
Report

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