Viabenefits is listed under Insurance.
Viabenefits (viabenefits.com) has 310 customer reviews on Five Star Index, with an average rating of 2.4 out of 5.
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Sheila
I had a question regarding the coverage of prescription medication. I chatted with Juan, who was prompt, knowledgeable and courteous and walked me through the website so that I could find the information I was seeking. Thank you so much, Juan ! You alleviated a great deal of anxiety !
Rolando G.
Evelyn was sooo amazing and had so much patience explaining everything l needed. She is a great person and very talented and has knowledge of her work!! Congratulations for having such an amazing and talented person in your team!
Ruth S.
The chat person Evelyn was quick to answer my questions, check my account and give me good feedback as to what to do with the mistake I had made. Also, the chat robot was quick to pass me on to a real person chat. I was pleased with the whole interaction.
Floreffe V.
Evelyn was very professional and helpful.
Patti Minium M.
I got to chat with a live agent very quickly. She explained things very well. Thank you!
Steven S.
Evelyn was my live agent, she helped me through my issues with professionalism and kindness. Her customer service skills should be commended.
Jerry
Abbie was straight forward, and answered all of my questions. I found the website for Via Benefits sort of mushy. So went the route of asking questions. The AI attendant not so good, so Abbie came to help. I really appreciate the human touch.
Patricia M.
Very quick response time
