VettailorReviews of vettailor.com

Response from VettailorNov 19, 2025

Thank you very much for sharing your thoughts with us. We’re glad to hear you like the look of the USMC birthday hat, and we truly appreciate your honest feedback about the adjustment strap. Your input is valuable, and we’ve passed this suggestion to our product team as we continue improving our designs. Thank you again for your support - and for your service.

Response from VettailorNov 19, 2025

Thank you so much for your wonderful feedback! We’re truly glad to hear that you’re pleased with the quality of our products. Your support means a great deal to us. Thank you for your service, and please feel free to reach out anytime - we’re always here to help.

Response from VettailorNov 19, 2025

Thank you so much for your feedback! We truly appreciate your suggestion about the F-4E hat. Many of our customers are proud Air Force retirees, so your input is extremely valuable to us. I’ve shared your idea with our design team so we can look into adding an F-4E model in the future. Thank you again for taking the time to help us improve - and for your service.

Response from VettailorNov 13, 2025

Thank you, Sgt. Mascari! We truly appreciate your kind words and your service. We’re glad Lily could assist with your size change smoothly. It’s an honor to be part of your Marine and Veteran collection - we look forward to serving you again soon. Semper Fi!

Response from VettailorNov 6, 2025

We're truly sorry to hear about your frustrating experience and deeply regret that your order didn’t arrive in full and on time - especially for such a meaningful occasion like the USMC Birthday. We've checked but unfortunately couldn’t locate an order under this name. Could you kindly reach out to us at [email protected] or provide the email used for your purchase, so we can look into your case in detail and make this right? We understand how important timely delivery and clear communication are, especially when honoring your service. We're fully committed to resolving this issue.

Response from VettailorNov 6, 2025

Thank you so much for your kind words! We're glad we could make that customization happen and that the embroidered hat turned out just right. It’s truly an honor to know it will be kept as a meaningful keepsake.

Response from VettailorNov 3, 2025

We’re very sorry to hear that the colors and appearance did not meet your expectations. Please kindly note that color differences can sometimes occur due to variations in screen settings or lighting conditions during photography. However, we truly want you to be happy with your purchase. If you’re not satisfied, we’d love the chance to make it right. Please contact us at [email protected] or share the email address used for your order, so we can assist you further.

Response from VettailorOct 24, 2025

Thank you so much for your kind words and continued support! We’re truly sorry again for the oversight on the customization and are glad we could work together to make it right. We’re honored to have you as a returning customer and look forward to serving you even better in the future.