Vetsource.comReviews of vetsource.com

I wish I would have read the reviews here before ordering from them because I got exactly what others did. Was told it would be delivered almost a week before it did, they shipped it the cheapest way possible and it was never possible that it would be to me even close to when they “estimated” then they blamed me for not paying a bunch extra to get it when they told me it was to be delivered when they told me their free shipping would get it to me. Horrrible customer service don’t expect a response for at least a couple days and they will blame you.

It’s happened multiple times that I ordered dog food online and they take a week to get it delivered! Unacceptable! Again I have drive 2 hours to purchase dogfood from the nearest Vet. Called customer service to ask for help but to no avail. Whenever I order dog food from Amazon or Chewy I receive my order within a day or two. This is the last time, switching dog food and I have cancelled my auto ship.

Do not use this company product was not delivered and sent back to them don’t waste your time calling they are rude and won’t help you

Do yourself a favor and never use this company. Totally incompetent customer service. You think you're ordering once and they send for months and months. There is no way to cut this off, even after phoning them repeatedly.

This website is terrible. I tried to simply order some dental chews for my dogs and after 30 minutes of setting everything up, they could not process my order. When I tried the live chat I waited for quite a while without a response. While waiting I went to chewy and processed my order, for less money, and without any issues. Don't bother calling their customer service, they don't know how to delete your account.

Insanely terrible service- easily the slowest service for pet meds. Will never use again. 13 days from order to door.

This company does not seem to care about customer satisfaction Medication took a very long time to arrive when I called the representative had a what ever attitude Wanted to argue about what the shipping status information said. Never will order medication from here again.

This is the most unreliable source I've ever encountered, my pet desperately needs the antibiotic that was ordered for her, and it was supposed to only take 3 days to get here, don't use vet source, do not recommend, very incompetent and unreliable