Vetsource.comReviews of vetsource.com

It was seamless and easy to cancel a med for my dog that somehow was ordered. It was fast and easy to cancel the expensive med.

They use the lowest USPS shipping method through DHL. Today is Feb 22 and the PRESCRIPTION MEDICATION I ordered for my dog on Feb 2 is still not delivered. It’s stuck in USPS limbo and hasn’t moved since Feb 6th. Contacting Vetsource did nothing. They simply do not care.

Expensive, fails to ship, and when asked for support makes it clear its not their problem. I had two scripts linger that they just didn't fill. When I called for help and they finally tracked down what happened, I was told the earliest they'd be to me is Monday. Avoid at all costs if you care about your pet

Buyer beware. If your pet needs medication, they a both more expensive and unreliable. Their vetoryl is over $50 more than through a local pharmacy, but it’s out of stock quite a bit (perhaps because of the cost difference). I order from here, and pay the difference, for availability and convenience. But for that extra $50, it sure would be nice for it to actually arrive on the day they say it will, or even close. My dog’s medicine is now days late. It’s shuffling around the Houston metro, because their shipping is the DAHL, who then turns it over to the USPS. Despite placing my order almost 10 days ago, on 1/18/2025, I still have no confirmation on when, or if, it will be delivered.

I can’t believe all these bad reviews but all experiences are different. I had a long relationship with Vetsource. They provided heartworm medication for seven of my dogs. They sent the medication every six months; I never had to worry about it missing or being incorrect. The main reason I’m writing today is because my heartworm medication was ready to be refilled. It had just been mailed when my dog died. I called Vetsource to get the order canceled, but it had already shipped. However, the very caring woman just about cried with me about my dog. She refunded my money and suggested I donate the medication when I receive it. So I think Vetsource is a great company.

Hi, I moved and had lost my Vet, Groomer, and ER Available Veterinarian due to distance. After much "nieghbor"s comments they provisded a Veterinarian; Pawsome, Loving Caring and Affordable. They (Were, past tense I Prey/Hope) using Vetsource.com, I recieved a "Flag Alert" from my Cri=edit card the "Vetsource" was going to attempt an "Autoship" of medicines previously ordered, . I have no, NO "Auto" renewal or shipment ever, any where" except my Rent. After 45 Minutes and multiple calls to reach "Vetsource" I was told "Oh, we'll cancell it must have been "Default" by our "System". Ive asked my Veterinary Office to END All Relations as "Vetsource" would have been sending UnNeeded Prescriptions, and Charging me hundreds $000.00 Without, With OUT my permission or request, (Folks reading-thats a Bets choice even with burden of calling or entering online. Vetsource, Shame on you, thank Cod I saw and caught the attemted deceit. Shame, Shame, Shame. CC: To my Veterinarian (10 Stars) and via facebook to all my Animal lovers...

I had 2 prescriptions with them. The first time the tracking just disappeared and it was deemed lost. The second time, for a different prescription, I was told 4-6 business days. They shipped it UPS Surepost. UPS delivers the package to the post office and the post office delivers it. It is the longest time frame in shipping. It should not be used for prescriptions that are promised within 4-6 days. I was informed it will take 2 weeks. I have to go back to the vet to get the refill since I will run out of the meds. Do not use them.

placed an order and did not receive it. Cannot get a refund