Donna
Nice folks...but process was slow for new scripts
Sent 2 new scripts - took 4 days for them to acknowledge receiving it. This seemed odd since I took it directly to the post office to mail from NY to Iowa. Sent me email - told me that they were processing it. When I didn't get an email sending me the tracking # - I called. They were having email notification problems - but the package was sent and was expected within another 2 days. Turnaround time was not great considering I was waiting for thyroid medication and didn't want to be without. (I had already "over-paid" the vet for an extra 10 days of meds to hold us over until this VetRx order would arrive.) They are very sweet people on the phone...just frustrating not knowing how long before meds will arrive. Was told that in the future - if I order they will contact vet for refills. Hopefully, this expedites the process. Prices are better than the vet - so I will give them another try.