Alice
I am disappointment about the purchase
I have only ordered two bottles but receive four bottles and charged twice. I only wanted to see if your produce worked before ordering more. I need to send the two exact bottles with a refund to my account. I will comment at a later date. I am very disappointment that you took it upon yourself to charge me twice. I know that I didn't order four bottles. Thank you
Response from VETiONXDec 21, 2015
Dear Alice, Thank you for taking the time to write about your purchase. We have checked our records and can confirm that you only made one purchase on December 1st and were only charged once for only 2 bottles at $56.90. We do NOT keep our customers credit card information on file in our customer service department and therefore no charge can be made without the customer's permission. If you did receive 2 orders, please keep the second one without any charges ~ no need to ship it back. If you still see a second charge on your credit card from our company, please contact us immediately, so we can assist you in getting this corrected. 1.866.977.0888 (USA) 1.616.803.7881 (INTL) ▶ M-F 9am-7pm EST // Sat 10am-2pm EST Please keep us updated on how Kane is doing and feel free to contact us anytime if you have any questions. With best wishes Your Vetionx Customer Service Team