View Over 2,000 More ReviewsVETiONX® features pet health care products that are safe and effective for all pets and animals. At VETiONX®, we believe in helping your pet restore natural balance. By providing valuable veterinarian insight and unique homeopathic solutions, we help pets around the world lead long, healthy lives, naturally.
VETiONX (vetionx.com) has 1,716 customer reviews on Five Star Index, with an average rating of 4.1 out of 5.
Also known as
vetionx.com
Website
vetionx.com
Category
Pet Stores
Location
Grand Rapids, Michigan
Listed on Five Star Index
2026
About these reviews
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The company replied to 56% of reviews.
Latest
Most recent review: June 2018.
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Still waiting. I know it's a busy time of year but this is ridiculous.
Response from VETiONXDec 30, 2015
Hi Brad~
Thank you for sharing your feedback with us.
According to your package's tracking number, the Post Office posted that your item was delivered in or at your mailbox at 1:36 pm on December 23rd.
Please contact your local Post Office to find out where your package is, we also would recommend checking with your neighbors and other family members to see if they may have your package.
Please let us know how else we can help.
With best wishes
Your Vetionx Customer Service Team
JU
Judy
It really works!
My Miniature Schnauzer was scratching constantly. There were no signs of any rashes or obvious problems. She had her regular flee control medicine & no signs of a flee or tick & trust me, I checked her thorough. She still scratched pretty much everywhere. I was going to take her to the vet but did some research & found this product. I was skeptical but started the treatment; I had to do the aggressive two times a day. Now we are down to the regular once a day & she even licks it out of the small measuring cup provided. I almost forget to give it to her because she hardly scratches anymore. I was getting ready to change food, treats & visit the vet but all seems well now. Try it!
Response from VETiONXJan 13, 2016
Hi Judy,
Thank you for the review, we are really happy to hear that your dog has been doing better! We appreciate your business and support.
- VETiONX Team
SH
Shelley
I would recommend Vetionx
Service was right on time.
Response from VETiONXJan 13, 2016
Hi Shelley,
We are happy to hear that your package arrived on time! Thank you for your support and business, we really appreciate it.
- VETiONX Team
DE
Deborah
Thank you to Vetionx!!!
This entire company is amazing!
At 4:00 pm on a Friday afternoon: I got a call within 5 minutes of placing my online order, asking me if I was sure that I wanted to put my first order on auto-ship? She said I may want to make sure that the product works first. What company does this???
I called her back in a few minutes, it was to ask a few questions regarding my dog that had hip dysplasia. It was the same lady that I had just spoken with at Vetionx. She was not only informative, but very patient and helpful. I asked her a few questions and she stopped and asked the Vet that was there in the office. By the way, the vet was busy working on something else. The vet offered information that changed my order to a better product for my dogs, more specific to my dog's issues! This product was the same price as what I had ordered previously. Boy, was I grateful I had called!
The vet asked me a few more questions before she finally replied with her suggestion to change the product I was ordering. And then, the Vet made a suggestion in treating my dog that had nothing to do with their products. I don't believe I could have received better attention and answers to my concerns at my own Veterinarian! And I love my Vet!
Then the Vet Assistant on the line put my order through. She then said, I needed to receive a 10% discount on my first order that wasn't applied. So they did a refund of 10% on the following Monday morning, without me prompting it. They sent another woman to deliver my package to the post office right then, because the mail had already been picked up that afternoon.
I received the product 4 days later. We started giving the medicine to my Border Collie with hip dysplasia and the medicine started showing signs of improvement after a day. My dog was putting some weight onto her foot that she had not been using for over a week.
It has been 8 days now and she is using her leg more and more everyday. My dog's pain has subsided! She is much happier and running around in the yard barking at the squirrels again! She had been laying down all day, not wanting to really get up.
The problem is not completely solved, but I did not expect this to work as fast as it has. I'll keep you updated as she recovers!
I would recommend this company to anyone! And have already recommended Vetionx to a number of friends and family. There is NO company that treats you as good as these people!
Sincerely,
Deborah P.
Austin, TX
Response from VETiONXJan 13, 2016
Hi Deborah,
Wow, thank you for the excellent review! We are so pleased to hear that you had such an awesome experience with our company and service. We are happy to hear that the products worked for you as well. We really appreciate your business and support.
- VETiONX Team
CA
Carolyn
1 product May work
I bought 2 products & so far only 1 MAY be working, but I haven't decided yet because it's too soon.
Response from VETiONXDec 29, 2015
Hi Carolyn~
Thank you for sharing your feedback with us.
Yes, it takes more than 2 weeks in most cases to get results. Please allow the product some time to work. Homeopathic products are safe to use but need time to be effective, some patients see faster results than others. Some customers report a very noticeable improvement within the first 2 weeks, some customers report good results within the first 2 months.
For pet health questions we offer an "Ask our Vet" option available through our website at: www.vetionx.com/ask-our-vet-form.php Here you can post questions directly to a licensed Veterinarian - free of charge. Dr. Char will respond between 24 and 48 hours to any pet health questions or concerns you might have
Please let us know how else we can help.
With best wishes
Your Vetionx Customer Service Team
TH
THERESA
not much help
sorry my american bulldog does not seem to be getting any relif from the medication, so i will be sending back remaining meds for a refund.
sincerely
theresa
Response from VETiONXDec 29, 2015
Hi Theresa~
Thank you for your feedback in regard to our products. We are sorry to hear that you haven't seen improvements in your dog yet.
Our records show that you received the product only 2 weeks ago. In most cases this is not enough time. Please allow the product some time to work. Homeopathic products are safe to use but need time to be effective, some patients see faster results than others. Some customers report a very noticeable improvement within the first 2 weeks, some customers report good results within the first 2 months.
Our return policy states that returns can be done 30 days after date of purchase and within 60 days from date of purchase. Please review our return policy here: https://www.vetionx.com/return_policy.php
The reason for the 30 days is to have our customers give enough ample time to see if it helps their pet.
For pet health questions we offer an "Ask our Vet" option available through our website at: www.vetionx.com/ask-our-vet-form.php Here you can post questions directly to a licensed Veterinarian - free of charge. Dr. Char will respond between 24 and 48 hours to any pet health questions or concerns you might have.
Please let us know how else we can help.
With best wishes
Your Vetionx Customer Service Team
MA
Mary
derma-ionx
Giving this product a try on my cat who has servere flea dermatitus. Bought the 2 pack and have been through one bottle. The condition is severe, so I am putting in her water as well a spraying on her. The condition does not appear to be getting any worse. It says to give it 60 days and I'm not a month in yet, so I can't really rate. I hope it works. It is very, very expensive, so I will see it through. Will be able to assess better after alittle more time.
Response from VETiONXJan 11, 2016
Hi Mary,
Thank you for giving our product a try. We hope that you see success with it! We really appreciate your support and business.
- VETiONX Team
RO
Robert
It was hard
It was to hard for us to get the dog to take the medicine
Response from VETiONXDec 28, 2015
Hi Robert~
Thank you for sharing your feedback with us.
We are so sorry to hear that it was very difficult to get your dog to take the medicine. In a liquid form, it can be given 1 of 3 ways;
1) Add to Water
2) Add to Food
3) Give directly in the mouth with an eyedropper/syringe
We find that being a liquid it is very easy to administer than trying to get a pet to take a pill. Again, we do apologize that it was difficult for your dog to take the medicine.
For pet health questions we offer an "Ask our Vet" option available through our website at: www.vetionx.com/ask-our-vet-form.php Here you can post questions directly to a licensed Veterinarian - free of charge. Dr. Char will respond between 24 and 48 hours to any pet health questions or concerns you might have.
We wish you and your dog Good Health.
With best wishes
Your Vetionx Customer Service Team
