william B.
keeping me informed .
keeping me informed all along the way. Knowing when it should arrive. Looks great
Response from VeteranstitchSep 8, 2025
Thanks, William — glad we kept you informed and that the hat looks great!

VeteranStitch is a veteran-owned company that sells embroidered hats with uniquely designed insignias honoring our military heroes. We're committed to providing high-quality products and excellent customer service, and we hope to bring pride and recognition into the lives of all who shop with us. Our mission is to make it easy for veterans to showcase their service through beautiful and inspiring designs.We want to help people embrace and celebrate their military journey, and we believe that our products can play a big role in accomplishing that goal. Thank you for considering us!
Veteranstitch (veteranstitch.com) has 95 customer reviews on Five Star Index, with an average rating of 3.1 out of 5.
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william B.
keeping me informed all along the way. Knowing when it should arrive. Looks great
Response from VeteranstitchSep 8, 2025
Thanks, William — glad we kept you informed and that the hat looks great!
Kenneth
I went back and checked my order, and I am almost sure that I had ordered the hat in Navy Blue, and I was sent a RED one. Also, the order follow-up texts, emails, etc were appreciated but a bit over the top. Also, I got the message about the hat being on its way after I received the hat. Not a big deal, I will keep and wear the RED hat proudly, but check your records and see what you have!
Response from VeteranstitchSep 8, 2025
Thank you, Kenneth. We’ll review our records to make sure color selections are clearer going forward. Appreciate your understanding and feedback!
Donna
Ordered a hat for my son who served in the Navy. He loved it. He said it was the best Veteran hat he ever saw.
Response from VeteranstitchSep 8, 2025
That’s wonderful to hear, Donna! We’re honored your son loved the hat — please thank him for his service from all of us.
Jose D.
Good looking hat. A bit pricey for a retiree especially for an item made overseas. No issues with fit or quality as mentioned in some reviews. I would’ve preferred “Retired” rather than “Veteran” but I do get a lot of “thank you for your service” comments when wearing it. Fits me well, no issues with comfort. Maybe consider a “summer” version because it gets hot due to the heavy material.
Harp G.
I figured it would take a few days for my custom hat to be made which it did. I really appreciated all the e-mail updates on where my hat was in the process. I wasn't left out of the time line. And my hat arrived 2 weeks early! I didn't expect my hat until early August, but it came in the mail 7/15/25.
Robert G.
I ordered and received a USMC 250th anniversary hat with my name and rank embroidered on the side. I like the embroidery; the price was fine; and the delivery time was fine also; but the comfort is poor. There is not enough cushion in the front rim of the hat to compare to the front vertical seam and the embroidered logo on the inside. The logo and seam press against my forehead and cause discomfort. I have to use tissues for additional padding. I won't be buying another.
Response from VeteranstitchSep 8, 2025
Thank you for sharing your honest feedback. We’re glad you liked the embroidery, price, and delivery, but we’re very sorry the comfort didn’t meet your expectations. Your point about the padding and seam pressure is valuable — we’ll pass this along to our production team to see how we can improve the inner structure for future caps. We appreciate you giving us a try and hope we can serve you better next time.
Al P.
While I was somewhat aware of the length of time from payment to actual delivery, I can't leave a negative review based upon my anticipation for this gift to a fellow veteran. I received many updates on the progress from Danny and it was worthwhile for the wait when my veteran friend called to say that it was the best military, personalized apparel he has ever received! The price, the value and the many choices to express one's patriotism made it all worth the wait. Thank You.
Bryce E.
I waited several weeks for two hats and received emails stating that it was taking longer to "ensure quality ". I got the hats, and they were poor quality, crooked logos with poor embroidery. the hats were cheap in nature as well. Spending $30 a hat and getting what was sent was disappointing. I sent an email, also got on your Facebook page and received nothing. I asked to have my money returned and take these hats back but of course there has been no response.
Response from VeteranstitchSep 8, 2025
We’re very sorry to hear about this experience. Crooked embroidery and poor-quality hats are not acceptable, and waiting weeks only to be disappointed isn’t what we want for our customers. We do respond to all support messages, so if you didn’t hear back it may not have reached us. Please contact us again at [email protected] with your order number, and we’ll work on a proper solution for you. We stand by our products and don’t want to leave any veteran dissatisfied.