Vet Approved RXReviews of vetapprovedrx.com

Very helpful and knowledgable

Fast shipping, great prices and product exactly as promised

It seems like every time I order something I have to call them and ask why my order hasn't been processed and/or shipped yet. Only then does someone there look into the order and either finds out that a fax from the vet hasn't been received (even though I confirmed with my vet they indeed sent it) or the item is on back order. The medication I order is one my dog cannot skip even a day so I need them shipped in a timely manner. I've ordered 2 weeks in advance and it still doesn't seem to be enough time.

Same as above

Ordering through your company for over one year and never a problem.

Love this company! Great customer service and prices. If there is an issue or you have a question a real person will answer the phone when you call, it's wonderful!

I recently ordered from your company. The day that I received my order was the same day that one of my dogs had passed away. I called customer service to see if there was anyway that I could return the medication because I no longer had the need for it. Not only was the Customer Service Representatives that answered the phone a person, but she was the sweetest lady that I have spoken too. After explaining my situation, she was more helpful than she will ever know. Not only did she explain how to return the medication, but she offered empathy and understanding of my situation. I did not think that I could become anymore impressed with this company, but they surprised me again less than a week later. They processed my refund quickly without any questions, and I received a sympathy card in the mail from the wonderful Customer Service Representatives (Cheryl and Sandy) that I had spoken to that difficult day. Those Customer Service Representatives have guaranteed my business and money with your company forever. I have already told all of my friends and family about you guys, and will be passing your website on to anyone else that I encounter with pets.

No problem placing my order on July 4th, but as of today, July 14th I still haven't received the package, the tracking seems to have stopped, it still shows delivery on the 11th