Shon
Frustrated
I've been ordering for some time and there isn't consistency with orders. Sometimes I get emails about my orders and sometimes I don't. Sometimes my coupon code works and sometimes it doesn't. Since the recent increase in one of the medications I've ordered, I probably won't be ordering from them anymore.
Response from Vet Approved RXNov 12, 2016
We are certainly sorry that we have not been consistent in our service. You are a great customer and we truly appreciate your business. We have made many changes to our business over the past year and we have tried to make the user experience much better. When you place your next order please call and speak with our customer service team and we will be able to offer you a VIP discount for being such a valuable customer and for the inconvenience you have experienced. Thank you for your review and for the opportunity to serve you and your furry family. Vet Approved Rx


