John G.
Great Customer Service and Inventory
I lived in Seattle and just moved. I needed a product that I was only able to find in Seattle and rally stuck as to how I would get it any more. Vetapproved not only had the product (which I ordered a large volume of) but they also had the service and foresight to give me a courtesy call to confirm that my order was correct and indeed the individual who ordered it. I was very impressed that a human actually picked up the phone to confirm my order, my identity and my method of payment. That just never happens today. Then they only had "some" of what I needed so they contacted me first to see if I wanted a partial shipment to get some product to me for immediate use while the rest of the order was filled. They got it to me fast. There are good people at the other end of the phone at Vetapproved and today that is so important to offering good customer service. Not my last, or only order, for Vetapproved. If I keep getting the service I received with my first order then you bet I am going to buy other products!