Vestigee Reviews | Read Customer Reviews of vestigee.com

Vestigee Reviews | Read Customer Reviews of vestigee.com

Vestigee reviews

655 approved reviews, newest moderated first

Simon F.
Oct 10, 2026
Total waste of time and money
Total waste of time and money. I entered all of the details asked of me, waited an hour for the software to cross reference those details against the billions of records they boast about and did not get a single new fact - other than being told that my father (who died some years ago) is still alive. Total rubbish. Do not be tricked into wasting your money - Ancestry is infinitely better.
Response from VestigeeOct 12, 2026
Hello, We’re sorry that the results were disappointing and that the information provided did not meet your expectations. Our team has reached out to you to look into the issue and find an appropriate solution. Best regards, The Vestigee Team
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andrew W.
Oct 9, 2026
Absolute waste of money
Absolute waste of money. It finds nothing out at all, I entered my mother’s date of birth in (I have her birth certificate) it couldn’t even find her. Very disappointed. Not simple, not powerful or accurate. Don’t waste your time or money.
Response from VestigeeOct 12, 2026
Hello, We’re sorry that your experience with Vestigee did not meet your expectations. We’ve contacted you to verify your case and work towards a suitable resolution. Best regards, The Vestigee Team
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DavidHoareau
Oct 9, 2026
2026-10-09
2026-10-09 Échange par mail rapide et reactif
Response from VestigeeOct 13, 2026
Bonjour, Nous vous remercions pour votre retour et votre confiance. Bien à vous, L’équipe Vestigee
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Charlotte
Oct 9, 2026
Service client rapide et efficace
Service client rapide et efficace
Response from VestigeeOct 13, 2026
Bonjour, Merci d’avoir pris le temps de partager votre expérience avec Vestigee. Bien à vous, L’équipe Vestigee
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Iya A.
Oct 9, 2026
Effective refund
I had been wrongly charged for a subscription but Lily handled the situation very swiftly and effectively, giving a full refund which was greatly appreciated.
Response from VestigeeOct 13, 2026
Hello, Thank you for your confidence in Vestigee and for sharing your experience. Kind regards, The Vestigee Team
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Bob P.
Oct 9, 2026
I had reason to contact customer…
I had reason to contact customer service (Lily) and I cannot praise her enough, she addressed my concerns you compassion, speed, and courteous. Her ability to ensure my concerns were addressed leaving me confident and reassured
Response from VestigeeOct 13, 2026
Hello, We’re glad your experience met your expectations. Kind regards, The Vestigee Team
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gilles D.
Oct 9, 2026
arnaque total
arnaque total. Aucun mail recu maus déja 2 prelevements. Impossible d'avoir accès à son compte pour les arreter
Response from VestigeeOct 12, 2026
Bonjour, Nous sommes désolés pour cette expérience et les difficultés rencontrées pour accéder à votre compte. Nous vous avons déjà contacté et procédé au remboursement des montants concernés. Nous rappelons que les conditions de l’offre, notamment la période d’essai et le renouvellement automatique de l’abonnement, sont indiquées avant le paiement. Cordialement, L’équipe Vestigee
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Vanessa
Oct 9, 2026
Quick to cancel subscription despite…
Quick to cancel subscription despite not having clear notice my account was being debited the full year subscription which I feel I didn't agree to
Response from VestigeeOct 13, 2026
Hello, Thank you for taking the time to share your satisfaction with us. Kind regards, The Vestigee Team
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