VestigeeReviews of vestigee.com

malgré une annulation après l'accès découverte à 1,9 €, les prélèvements sont opérés malgré l'annulation du compte et les mails restent sans réponse -- il s'agit d'un site très douteux qu'il convient d'aborder avec grande prudence un contentieux en cours avec Paypal

I had a very positive experience with Vestigee’s customer support. Lily was incredibly kind, understanding and helpful when I explained my difficult financial situation. She took the time to listen to me, cancelled my subscription immediately and processed my refund request. I am very grateful for her compassion and professionalism. Thank you, Lily, for your understanding and for making this situation much less stressful for me!

Ok vabbè ne è davvero ottimo

Very good. Found out what I need and when I wanted to end my subscription lily sorted that for me right away with no issues

Lily a été très professionnel merci à elle

Found via a Facebook ad; it’s page claims to be a San Francisco company with 2 million users. Its website claims it’s a Switzerland based company. The company was registered in Switzerland this year, making that 2 million customer claim seriously impressive. The facebook ad offers a five day free trial, the website wants £1.95 for that free trial, then a very expensive auto-renewing monthly subscription after that. It’s not clear where the company gets its genealogical records; whether it owns them or licences from another company, but one of its blog posts heavily recommends users look at Family Search’s free records; really strange for a legitimate enterprise to recommend it’s free competitors! The privacy policy, T&C and compliance pages look and read like they were written by AI and have never seen a lawyer. The About the company pages takes you away from their website to their Notion AI notebook page! The contact us page is limited to an email address and an AI generated image of “the team” with incorrect logos on their shirts, fake Nike swoosh on the trainers, a US electrical outlet on the wall of this Swiss company, a chair whose horizontal support fades away and never reaches the other end, plus a seat hovering without any legs. As for the business model: if AI could build your family tree automatically, you’d have no need to subscribe after a five day trial. I decided not to hand over my card details, too much about it just doesn’t stack up.

It was down to Lily her understanding and prompt reply

Pagato 2€ e qualcosa per farmi fare l'albero genealogico in maniera automatizzata, alla fine si rivela un chatbot inutile che non ha prodotto nulla di nuovo!!