Drew S.
Received my chair with a small cut in…
Received my chair with a small cut in the back rest and one of the armrests didn't work at all. Contacted customer service, sent a few pictures, and they immediately began the replacement process. Best customer experience I've ever had. Jimin was an amazing help, and deserves great praise! Got both parts replaced with no hassle. The 1 star reviews are obviously paid for by competitors, because there's no way they're true.


