VertaforeReviews of vertafore.com

Once they lock you in a contract, experience goes down hill fast. Pl rater, 5 mos ago kept giving errors, can't quote dwellg in CA, can't bridge, can't this and that and none of this was disclosed at sales. So busy agents endlessly calls into tech support to try and get software to work. You would manually need to copy paste infos in PL so where's the time savings and purpose of this purchase? Awaiting manager to return detailed email of a list of issues since day one. Yeah, can't wait to cut contract short. Wasted a lot of time.

They charge too much. They charge by employees not users.

When you have a strong product you don't need to lock people into fine print agreements they can't get out of. Additionally buyer beware that verbal agreements with your sales rep are not honored and not binding. Wish 0 stars was an option

Sold a product that doesn't work. We were sold the system and told all of our carriers subscribe to the rating service. During set up we found out only two of our carriers subscribe. We don't use the software at all. Waiting for contract to end so we can get out of it.

Raj was very nice but my issue with Adobe was not resolved. It would also be nice if times were scheduled so we know to block off that time to deal with computer issues

Vertafore is mine and many people in the insurance industry's the "go to" information base and I'm very grateful for their services.

Very Good Company

I run a small business. Vertafore requires I believe 60 days advance notice if you are changing at your renewal. We recently had fewer users due to turnover. Vertafore is still charging us monthly for member(s) no longer working at our office and told me that I can only make the change 60 days prior to the renewal so I will have to pay for user(s) no longer working here.