VersaTablesReviews of versatables.com

Ariel responded so quickly and seemed very sympathetic about an issue I had with my desk! They got back to me even with little updates before a final resolution and that is so appreciated! Thank you :)

The team at VersaDesk was easy to work with from Sales through to Customer Service. I was sent an incorrect control box for my desk and after some troubleshooting, the correct box was sent out to me overnight. Loving my new desk!

We placed the order before Christmas and our expected delivery is on 1/23/2024. When checking on the status of our order, Customer Service (Ariel) responded quickly and provided an update. Upon notification our order was shipped, I contacted Customer Service again to see how I could track my order. Ariel responded again and advised how to track it. I also asked another question, and she replied she would check with her Engineers and email me with the answer. As promised, Ariel emailed with the answer to my inquiry. All in all, VersaTables customer service is remarkable! Thank you!

I ordered a desk on 12/31 but hadn't received an update going on 2 weeks. When I reached out for an update, Ariel was quick to respond and let me know when I can expect it to ship. That was good enough for me, but when my order did ship she went out of her way to reach out to me and confirm the item shipped. I really appreciated that she took the initiative to follow up and not just forget about my request.

Ariel was attentive and timely. Worked hard to resolve my request. Was simply amazing!

Excellent customer service Marie provided excellent customer service over the chat today. She was able to locate my order, give me a status update, and provide a pdf file to support the order. Looking forward to receiving our new drafting table! Update: The table arrived in excellent condition, but missing two parts and wouldn't work. We contacted customer service and they helped us identify the missing parts and troubleshoot the way the cords were plugged in. We now have the table working fine, and the missing parts are on the way. (The missing parts provide extra security on the legs, but the table operates without them.)

As a first-time customer with VersaTables, I'm so far satisfied with the quality of the product and customer service offered. The items arrived in good condition, pulled and packed neatly with all parts and manuals included. Assembly was no problem. The Service team was a great help, as they were prompt in responding to emails with answers to my questions about my order. I'd definitely consider shopping with VersaTables in the future.

Just waiting for my desk to arrive here very soon. Very excited to be able to add it to my office space and start the new year in style. Just wanted to say how much of a pleasure it's been dealing with Ariel and having a single point of contact. She has been staying on top of my order for me, providing updates even without me having to ask. Not something you get these days.